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Hospital Collections Customer Service Representative
DescriptionJoin a patient-focused team that plays a vital role in
delivering exceptional service and resolving financial concerns at UCLA Health.
As a Hospital Collections Customer Representative in our Patient Business
Services department, you will serve as the primary point of contact for
patients, helping to resolve billing inquiries, process payments, and support
account follow-up activities in a high-volume call center environment.In this role, you will:
Manage
high-volume inbound and outbound calls, verifying identity and documenting
interactions in Epic and CRM systems with detailed, accurate notes.
Assist
p
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