Job Summary
Verifies all third party information with carriers, employers, and review agencies. Updates all benefits in Epic to ensure appropriate billing and reimbursement for services, and verifies all Third Party coverage. Obtains all authorizations, pre-certifications and referral specifics and update accounts. Customer Service and phone etiquette.

Minimum Qualifications

Degrees: Associates degree or Two (2) years of college preferred.

School Education: High School Diploma, or GED;

Work Experience:
Two (2) Years Work Experience of hospital /physician office/insurance related; collector, registrar, or customer service related capacity. ICD/CPT and Epic Software a plus.

Three (3) Years Work Experience of progressive customer service
experience.

Language Skills: Spanish preferred

Communication Skills:
Above Average Verbal (Heavy Public Contact)
Writing /Correspondence
Writing /Reports

Proficiencies: MS Excel, MS Word, Personal Computer

Job Attributes

Knowledge/Skills/Abilities: Analytical, Mathematics, Medical Terms

Work Schedule: Hybrid Telecommuter

Equipment Operated: Must have PC skills, knowledge of computerized patient accounting/registration and eligibility systems, and facsimile operation.

Other Requirements: Able to work efficiently with little supervision, handle stressful situations and have excellent customer service skills. Must be able to interact successfully in a culturally diverse environment.