Job Summary

The Security Officer is responsible for the safety and security of hospital grounds as well as of employees, patients and visitors. Must be aware of all hospital codes and be able to respond appropriately. Security Officers conduct investigations, coordinate efforts with hospital staff, and act as a line of defense from outside criminal threats. The Security Officer works alongside clinical staff in the care of patients, specifically patients that present a safety / security risk to staff and visitors.

Working Environment

General environment:

• Works in a well-lighted, air-conditioned area, with moderate noise levels.
• May be exposed to high noise levels and bright lights.
• May be exposed to limited hazardous substances or body fluids, or infectious organisms.
• May be exposed to physical altercations and verbal abuse.
• May be exposed to toxic, caustic, chemicals, and / or detergents.
• May be required to change from one task to another of different nature without loss of efficiency or composure.
• May be scheduled as needed, including overtime.
• Periods of high stress and fluctuating workloads may occur.

Organizational Expectations

• Adheres to and exhibits our core values: Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us. Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
• Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time.
• Compliance: Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
• Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
• Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Job Roles

SECURITY OFFICER - Proficiency Level

DEPARTMENTAL EQUIPMENT:

Maintains security equipment, i.e. walkie talkies, security vehicle, uniform, keys, metal detection, building monitors, access control, etc.

EMERGENCY MANAGEMENT:

Aware of all Hospital Codes and able to act on them appropriately. Codes: Red, Yellow, Gold, Pink, Green, Silver and Orange. Coordinates efforts between law enforcement/first responders and hospital staff.

SAFETY AND SECURITY:

Handle patient valuables and lost and found property. Investigate complaints and submit reports, issue permits, cite parking violators and tow vehicles. Monitor the campus and report safety issues / concerns to the appropriate parties.