$2,500 Sign-on Bonus For External Candidates

Reliant Medical Group, part of the Optum family of businesses, is seeking a Licensed Practical Nurse LPN to join our team in Worcester, MA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. 

If you are reside in the state of Massachusetts, you will have the flexibility to work remotely* as you take on some tough challenges.

Responsible for supporting patient and providers in ensuring high quality care and safety by clinical follow up according to standard criteria of patients that are identified in the analytic registries.

Primary Responsibilities:

• Provides concurrent and retrospective abstraction accurately for the Registry patients
• Reviews records and related detailed data in area of registry focus
• Determines the appropriate action to be taken involving decision making according the standards criteria
• Review new patients on the list on a regular basis using the Registry list for patient outreach
• Communicates with providers and patients systematically via EMR or telephonically
• Maintains tracking of patient lists, outreach and follow up
• Offers clinician and patient support and/or education on workflows and protocols in the identified registry
• Works with assigned supervisor/manager and director to develop, implement, and monitor procedures that support organizational goals and business objectives related to the Registry program 
• Ad hoc visits to clinical sites may be scheduled to enhance coordination of team-based care and facilitate clinician education
• Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
• Completes all organizational and department specific clinical educational competencies
• Complies with established departmental policies, procedures, objectives and guidelines
• Adhere to the organization’s policy on Confidentiality and HIPAA regulations, which protects the privacy of patient information and records. Responsible for protection of information and documentation related to the medical record review and abstraction process, which prohibits the release of any identifiable medical information or inappropriate disclosure of such information
• Enhances professional growth and development through educational programs, seminars, etc.  
• Attends a variety of meetings, conferences, and seminars as required or directed
• Performs other similar and related duties as required or directed
• Regular, reliable and predicable attendance is required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduate of an accredited School of Nursing
• Currently licensed as an LPN in the State of Massachusetts
• Proven knowledge of various software applications such as Microsoft Word, Excel and Outlook, etc.

Preferred Qualifications:

• 1+ years of LPN experience
• BLS/CPR certification or ability to obtain within 90 days from hire
• Phone triage experience
• Experience with EMR systems (EPIC)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Reliant Medical Group joined Optum in 2018, to be part of the greater vision to make health care better for everyone. At Reliant, you're part of a community-based, multi-specialty, clinician-led medical group in Central and Boston Metro-west Massachusetts. Where everyone works collaboratively on a common purpose: improving the quality, cost?and experience of health care. Supported by a patient-centric business model – integrated care teams focus on the best patient care, rather than volume. Recognized nationally for an innovative, sustainable care model we offer a full range of outpatient primary care and over 30 different specialties including hospital medicine, comprehensive radiology services, and urgent care. Together, we're making health care work better for everyone.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

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