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Patient Authorization Representative
UCLA
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Details

Posted: 23-Jan-25

Location: Los Angeles, California

Internal Number: 145866244

Description

As a Patient Authorization Representative, you will be responsible for:

  • Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
  • Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
  • Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
  • Informing patients of their financial responsibility
  • Answering a busy phone system
  • Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Salary range: $29.53 - $46.37 Hourly

Qualifications

We’re seeking a flexible, customer-focused, detail-oriented individual with:

  •   Experience with pharmaceutical/medical insurance verification and authorization
  •   Excellent communication, interpersonal, organizational, prioritizing and analytical skills
  •   Working knowledge of third-party payor verification terminology
  •   Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
  •   Computer proficiency with Word, Excel, and CareConnect system
  •   Experience with medical office procedures, including scheduling appointments

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About UCLA
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
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