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Posted: 02-Feb-25
Location: Los Angeles, California
Internal Number: 146063292
Under the direction of the manager, you will provide administrative services associated with a busy medical clinic. Act as a key patient contact in the appointment and registration desk area, following the world class practices of CI-CARE. You will schedule patients using the electronic medical records system, collect and update demographics, perform insurance verification and authorizations as necessary. You will also greet and check-in patients and perform cash collections and ensure that proper procedures and policies are followed. As an Administrative Assistant II, you will act as a liaison between the patients, providers, nursing staff, house staff and health system administration. Other duties as assigned by the manager.
Salary range: $25.60 - $36.33 Hourly
Required:
- Excellent organizational skills to work in a multi-function office with minimal supervision.
- Knowledge of CPT codes, ICD10, and performing insurance authorizations
- Skill in writing concise, grammatically correct correspondence, reports and manuscripts.
- Proper telephone etiquette.
- Knowledge of medical terminology.
- Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, changes in assignment, pressures of deadlines and competing requirements.
- Skill in interacting diplomatically with the public including patients, other health care providers and students.
- Ability to handle sensitive material and information with confidentiality and discretion.
- Ability to schedule and encounter patients with speed and accuracy using the electronic medical records system
- Ability to meet and exceed the CI-CARE standards.
- Ability to obtain authorizations in a timely manner
- Ability to work occasional overtime
- Ability to have flexibility in work schedules and locations as needed
Preferred:
- Knowledge of UCLA policies and procedures and cash collections
- Previous experience working in an outpatient clinic setting.
