1. Hiring, training, supervision, oversight, and management of assigned direct reports. The position is required to understand customer requirements such as strategy, targets, standards, processes, and systems to ensure efficient operations. The manager maintains an area of responsibility within the annual budget. Stays informed of regulatory and compliance guidelines.
2. Provides a comprehensive training program to areas of responsibility to ensure consistent and thorough training is provided to meet Health System and regulatory requirements. Maintains documentation of training records. Comprehensive knowledge of the patient accounting systems.
3. Maintain and communicate thorough knowledge of the payer contracts, providing updates as needed to ensure the billing and follow-up staff can perform their job functions.
4. Plan, prioritize and delegate work tasks to ensure the proper functioning of the assigned areas within the department while determining the resources and tools necessary.
5. Write, implement, and ensure adherence to policy and procedures within the department, communicating with other departments as necessary and meeting compliance guidelines
6. Collaborates with the department?s Director/VP in implementation of new processes, identifying continuous process improvement opportunities.
7. Provides feedback to staff on assigned KPIs and department performance. Requires staff accountability to meet their performance requirements.
8. Escalates issues, keeping the director/VP aware of areas of concern and when KPI's fall short.
9. Role models the principles of a Just Culture and Organizational Values.
10. Perform other duties as assigned. Must be HIPAA compliant

• 5 years experience in healthcare billing, insurance contracts, and patient accounting systems required.
• 3 years in a management or supervisory role required.

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• Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies access online forms and policies, complete online benefits enrollment, etc.

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Benefits at Vail Health (Full and Part Time) Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement 
• Comprehensive Health Benefits: 
  • Medical
  • Dental 
  • Vision
• Educational Programs: 
  • Tuition Assistance 
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching 
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance

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About Vail Health

Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports. Vail Health provides a wide array of services and access points including Beaver Creek Medical Center, urgent care clinics in Avon and Gypsum, our Edwards medical campus, Eagle Healthcare Center and a multispecialty clinic in Frisco. Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopaedic partners at The Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail Health's Shaw Cancer Center and Sonnenalp Breast Center are the region’s only fully accredited cancer treatment center and comprehensive breast center. The Vail Clinic, which was founded in 1965, officially became “Vail Valley Medical Center” in 1980, its first year as a full-service hospital. At that time, we had one primary locatio...n and 25 physicians. Today, Vail Health has locations in nine towns, nearly 1,000 employees, 260 physician partners and 85 volunteers. Vail Health is an equal-opportunity employer. The hospital is handicap accessible and adheres to the Americans with Disabilities Act. Smoking is prohibited in our facilities. This includes e-cigarettes.

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Connections working at Vail Health