The Manager of Healthcare Technology Management (HTM) 2 functions as the primary administrative contact for HTM help and activities for Baylor Scott & White Health regional entities. Develops, directs, organizes, and manages the overall operations and distribution of resources (staffing, budgets, and outside vendor services) of the HTM equipment support services program for the assigned area, and/or accounts. This includes review, auditing and recommendation support activities related to problem diagnosis, repair, preventive maintenance and quality assurance of patient care and other assigned capital asset equipment. Participates in the development of annual goals and priorities related to helping the growth and development of services in response to the HTM equipment support needs of the organization. The Manager HTM 2 will be accountable for many cross-regional HTM Teams.
ESSENTIAL FUNCTIONS OF THE ROLE
Ability to manage many facilities, leveraging many HTM Supervisors and/or HTM Managers.
Manages operations to perform at or below budgets set by leadership and works with BSW entity leadership to establish medical equipment capital equipment replacement using data oriented outcome review.
Attends monthly meetings with the Director of Operation to review the financial performance of assigned entities and sets concise measurable action plans for negative variances bringing performance in line with the budget.
Works with system, regional, and entity leadership in establishing measurable metrics that drives accountability with the engineers, supervisors and aligns with BSWH goals and priorities.
Works with Quality and Compliance ensuring The Joint Commission standards related to medical equipment management are executed in the BSWH entities.
Develops and sustains relationships with BSW entities leadership teams that enable successful patient care outcomes by having the medical equipment necessary for patient therapies.
Mentors Mgr HTM 1 and Supervisors HTM in the development of leadership skills, financial acumen, and team development.
Works with the Environment of Care committee ensuring the Healthcare Technology Management Medical Equipment Management Plan (MEMP) is deployed with the system level priorities being met while adjusting/adding select areas to meet the specific entity requirements.
Participates in supplier / vendor business reviews to ensure key performance indicators (KPI) are being met.
Conduct routine engagements with direct reports, developing transparency in communications, building bidirectional care for candid feedback, removing barriers and ensuring they have the necessary tools to be success in performing their responsibilities.
Evaluate current state of operations on a consistent basis, looking for newer ways to become more efficient, sunset legacy processes, and develop new service deliver methods that deliver to better patient care outcomes.
Performs other position appropriate duties as required in a competent, professional and courteous way.
KEY SUCCESS FACTORS
Valid Driver?s License.
General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
Ability to communicate effectively, both verbal and written, with facility staff and hospital leadership.
Knowledge and expertise of HTM standards and procedures.
Knowledge of laws, rules, and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies, and procedures governing BSWH HTM organization.
Ability to make operational judgments around how work gets done - quality and productivity standards, measurable goals for employees and project teams, etc.
Ability to use broader priorities to establish how best to use resources to meet schedules and goals.
Ability to make or approve effective hiring and termination recommendations.
Ability to evaluate and recommend changes to policies and establish procedures that affect the managed organization.
Ability to deal with difficult situations, resolve issues and concerns in a professional way.
Effective time-management and organizational skills.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based on position type and/or level
QUALIFICATIONS
EDUCATION - Bachelor's Degree or 4 years of work experience above the minimum qualification
EXPERIENCE - 4 Years of Experience
CERTIFICATION/LICENSE/REGISTRATION -
Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!