The Lead Medical Assistant provides direct patient care and works with other members of the healthcare team to provide comprehensive care to our patients and their families.

• Functions as a resource for Medical Assistants (MA) in their principal duties and responsibilities.
• Provides training and support to MA staff for the EHR and scheduling programs.
• Provides resource support for MA interactions with physicians and payer interactions.
• Provides support to MA staff by playing a key role in implementing and executing core initiatives.
• Plays a supporting role in training and orienting new staff.
• Provides input in creation of front office processes and protocols.
• Supports practice management in institution of white page policies.
• Works directly with practice management with scheduling templates.
• Participates in revenue cycle by ensuring authorizations and referrals are in place and notifying the Billing Associate of needs for further authorizations.
• Maintains strict confidentiality in accordance with HIPAA regulations and Company policy.
• Communicates effectively and courteously and demonstrates a caring attitude toward patients and their families.
• Acts in a non-directive, non-judgmental manner recognizing an individualâ™s religious, ethical, and moral opinion/belief. Treats all patients and their families with dignity and respect.
• Presents a positive, professional appearance and conveys a professional demeanor in the performance of assigned duties.
• Responsible for following all facility, organization and department precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.
• Completes compliance requirements as needed.
• Performs other duties as assigned or requested.

Education Level: Diploma from an accredited program for Medical Assistants required. MA Certification required.

 

Experience Years: Minimum of five years♠experience in a healthcare setting.

 

Experience Industry: Healthcare

• Excellent verbal, written and interpersonal skills.
• Ability to react calmly and effectively in emergency situations.
• Maintain CPR certification.

Benefits for Full Time employees and qualified dependents: 

• Medical, Prescription, Dental, Vision Insurance
• Progyny Fertility Benefits
• Livongo Diabetes Management
• Teladoc Health and Second Opinion Services
• Smart Shopper
• 401(K) Thrift Program & Sharing Plan**
• Employee Stock Purchase Plan (ESPP) â“ 15% discount*
• Basic Employee; Spouse; Child Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Employee Optional Life and AD&D
• Short & Long Term Disability
• Pre-Tax Health Savings Accounts (HSA)
• Employee and Dependent Flexible Spending Account (FSA)
• Family Medical Leave Act (FMLA)**
• Parental Leave Benefit
• Sick Pay Bank
• Employee Assistance Program (EAP)**
• Group Aflac Policies
• Identity Theft Protection
• Employee Charitable Fund
• Care.com
• Various Discount Programs

*Part Time Regular employee classifications also receive this benefit

**Available to part-time regular and part-time casual employees aged 21 and over

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About Pediatrix Medical Group

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