Genesys CX Architect (Hybrid) in Dallas, TX for Baylor Scott & White Health

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Genesys CX Architect (Hybrid)

Position Overview:As a Genesys CX Architect, you will lead the design, implementation, and optimization of advanced contact center solutions using the Genesys CX platform. The role will be critical in driving design, requirements gathering, innovation, enhancing customer experiences, and ensuring seamless operations and maximum efficiency.

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