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Posted: 28-Feb-25
Location: San Antonio, Texas
Internal Number: 257284
Summary:
Coordinates student and community volunteer programs for a medical facility. Consults administration and staff to determine organizational needs for various volunteer services. Plans, designs, and implements volunteer recruitment.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Coordinates the daily operation of the department including department associates and volunteers.
- Recruit, screen, orient, and place volunteers.
- Assist with planning and developing programs to maximize customer and volunteer satisfaction and supplement the services of the hospital.
- Oversees the management of the Information Desk, Gift Shop, and Waiting Rooms.
- Reviews and prioritizes requests for volunteers and assigns to departments.
- Develops and monitors job descriptions of associates and volunteers and ensures agreed guidelines are followed.
- Serve as a liaison between departments and volunteers to resolve any conflict.
- Also acts as the junior volunteer coordinator.
- Requires knowledge of volunteer programs and supervision to direct assigned associates and volunteers, and develop and implement volunteer programs.
- Ability to review and prioritize department requests and assign volunteers as appropriate.
- Analytical ability to develop and monitor job duties of associates and volunteers, to develop and implement policies and procedures for the volunteer programs, and monitor the budget.
- Strong interpersonal skills required for supervising and training associates and volunteers as well as interacting with all hospital departments.
- Must have the ability to interact appropriately with all associates, volunteers, patients, and visitors, especially under difficult circumstances.
- Must have excellent written and verbal communication skills.
- Must be able to handle multiple tasks and prioritize.
Job Requirements:
Education/Skills
High school diploma or equivalent required.
Experience
- 2 to 3 years of experience as a volunteer coordinator required.
Experience in healthcare is strongly preferred.
Licenses, Registrations, or Certifications
- Volunteer certification is preferred.
Work Schedule:
Varies
Work Type:
Full Time
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https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
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