About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

You'll be a key figure in organizing our workflow and operations. Responsibilities include staff management, patient care, and physician relations. Your role involves addressing issues from the clinical team with a systematic approach. One main focus is ensuring our team follows Medicare regulations for patient care.

Essential Functions of the Role

• You will oversee nurses and staff providing care to terminally ill patients in the community.
• Coordinate with Admission Coordinator and Nurse, and patient's family for timely Hospice admissions.
• You'll manage team meetings bi-weekly. Professionals from various fields attend. The goal is to update care plans for patients.
• You will handle complex patient and family complaints, investigating concerns and taking action to resolve issues.
• Finally, visit nursing facilities, assisted living centers, and memory care units to evaluate staff performance and maintain standards.

Key Success Factors

• Effective communication skills are crucial. These skills include self-awareness, inquiry, conflict management, negotiation, advocacy, and listening habits.
• It's important to know that resources are limited. Patient care planning must prioritize safety, effectiveness, and efficiency.
• You would need to assign tasks and care to the suitable interdisciplinary team members and ensure regular follow-ups.
• It's important to be organized, multitask, and address staffing and patient concerns efficiently in healthcare settings.
• Staying current with Hospice regulations, especially related to patient care and employee education under Medicaid guidelines, is crucial.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

Qualifications

M-F 8-5

Must have 3-5 Years as Hospice RN and 1-3 in leadership role, must have understanding of Hospice operations and be ready to assist in the field as needed

• Associate's degree.
• Experience: At least (2) two years of relevant experience in the field.
• Basic Life Support (BLS) certification is mandatory.
• Licensing as a Registered nurse. (RN)

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About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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