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Director, Patient Care Operations- Acute Care at Christian Hospital 

Oversight to include 6 Inpatient Units: 

• Orthopedics
• Renal
• Telemetry
• Surgical
• Medical 
• Oncology

Christian Hospital has been serving St. Louis and the surrounding metro areas since 1903. U.S. News & World Report ranks Christian Hospital No. 5 in St. Louis for overall clinical excellence and No. 9 in Missouri, which puts us in the top 6% of all hospitals in the state!

The U.S. News adult methodology ranks clinical specialties and rates common care procedures and conditions. Christian was nationally ranked as “high performing” in the clinical specialty of geriatrics and in the following seven of 21 common procedures and conditions: heart attack, heart failure, kidney failure, diabetes, COPD, pneumonia and stroke. High performing in a specialty means we were in the top 10% nationally of all evaluated hospitals for that specialty or procedure and condition.

Northwest HealthCare, six miles west of Christian, offers 24- hour emergency care, the Sleep Disorders Center and a variety of outpatient diagnostic and imaging services.

The Nursing Administration oversees the various Nursing departments and provides clerical support.

Role Purpose

This position is responsible for direct patient care operations and for developing and implementing strategies for improving patient care within multiple departments at Christian Hospital. Role model service excellence and builds teams that collaborate with others to serve and exceed the expectations of the hospitals customers. Develops and implements strategies that promote excellent clinical results and seamless patient experience across organizational boundaries. Champions pro-active employee relations, manages conflict and/or change for productive outcomes. Strives for continuous improvement and optimal business results. This position reports to the Vice President of Patient Care.

Responsibilities

• Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Monitors operational and financial performance of the department and all aspects of budgets. Monitors operational and financial performance of the department and all aspects of budgets. Ensures the delivery of services and meets all professional standards for excellence in patient care and in other ways is accountable for all areas of influence in ensuring optimal excellence in standards for patient care.
• Researches, evaluates, selects, and implements systems which improve efficiency and savings. Researches, evaluates, and selects systems which improve efficiency and savings. Sets departmental priorities and holds all leaders and staff accountable for achieving goals.
• Develops and implements strategies for efficiency and improvement within the department and the service line and creates appropriate metrics for tracking in accordance with established goals.
• Plans, develops, and directs operations of patient care services and integrates these priorities and services in connection with other departments and facilities.
• Work with multiple departments to improve improvements to throughput and ensure excellent patient care and outstanding patient care results.

Minimum Requirements

Education

• Bachelor's Degree

- Nursing

Experience

• 5-10 years

Supervisor Experience

• 5-10 years

Licenses & Certifications

• RN

Preferred Requirements

Education

• Master's Degree

- Bus/HC Admin/Nursing/related

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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