Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

The Durable Medical Equipment (DME) Fitter and Buyer is responsible for providing mastectomy, compression, wig and cane fittings to our oncology patients and DME customers. This includes both over the counter and custom compression garments and products. This position is responsible for maintaining patient files, preparing required patient files and documentation for insurance claims submission, including billing Medicare. The DME Fitter and Buyer manages DME inventory, procuring products from vendors and learning about new products on the market. This role assists with ensuring our program upholds accreditation and regulatory compliance as a DME supplier.

Responsibilities

• Patient fittings: compression (custom and over the counter), mastectomy, cane, wig, etc. including documentation and patient file creation and maintenance related to insurance, provider communication and proof of delivery.
• Submits all Medicare claims via a third party vendor.
• Assists in ensuring store meets regulatory and compliance standards as a DME supplier.
• Manages inventory for DME and oncology products - vendor relationships, purchasing, stocking, receiving, pricing, merchandising, etc.
• Selecting and buying DME products for resale within budget and approval from supervisor.
• Directs the work of volunteers during shift to ensure tasks are complete.
• Open and closing of store including Point of Sale reconciliation and transfers.
• Other duties as assigned to support Retail Stores and Supervisor.

Qualifications

Required:

• High school diploma or equivalent
• Minimum of three years garment fitting experience.
• Comfort working with patients in various stages of treatment.
• Critical thinking skills.
• Ability to work in a fast paced, complex health care environment.
• Ability to be sensitive to patient needs (emotional and financial).
• Customer service skills.
• Basic knowledge of medical terminology.
• Strong organizational skills.
• Advanced ability in the use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Point of Sale systems.
• Ability to work independently and as part of a team as the situation requires.
• Ability to communicate verbally in person, on the phone and in writing in a clear, concise and professional manner.

Preferred:

• Minimum of three years' experience in healthcare or fitting durable medical equipment.
• Certified Mastectomy Fitter (CMF) or trained compression fitter.
• DME product and fitting experience in either mastectomy products, compression, cane or other DME category.
• Willingness to become a Certified Mastectomy Fitter within 6 months of starting position.
• Knowledge of regulatory and compliance standards for DME suppliers.
• A minimum of two years retail sales experience.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The hourly pay range for this position is from $24.48 to $34.86 and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

Our Commitment to Diversity