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Posted: 21-Sep-24
Location: Round Rock, Texas
Salary: Open
Categories:
Internal Number: 24012749
JOB SUMMARY
The Clinic Operations Manager 1 will coordinate all activities in the clinic or any other areas that help patients in Dermatology and Allergy to ensure high quality, patient-centered care and compliance with established policies, procedure and standards. This manager will help lead Dermatology & Allergy for the north portion of the Greater Austin Region, supporting the direct leadership of 9 physicians, 25 clinic staff.
ESSENTIAL FUNCTIONS OF THE ROLE
- Leads specialty focused daily huddles, monthly financial performance reviews, develops strategic plans and business justifications.
- Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
- Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
- Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
- Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.
- Approves and contributes to in-service education programs for assigned team members.
- Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
- Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
- Provides information to physicians, community groups, and referral agencies about programs provided by practices.
- Investigates, resolves and documents resolution of patient complaints.
- Manages, enhances and ensures regulatory compliance of the MOHs lab and Allergy Shot mixing for the region.
KEY SUCCESS FACTORS
- Demonstrated leadership, communication and problem-solving skills.
- Demonstrated effectiveness in team development strategies.
- Experience Developing long term strategic plans and vision for a growing department.
- Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.
- Able to travel as required.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based on position type and/or level
QUALIFICATIONS
- EDUCATION - Associate's or 2 years of work experience above the minimum qualification
- EXPERIENCE - 3 Years of Experience
