Oncology Office Coordinator

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time, Mon-Fri

Location: AdventHealth Daytona Beach

224 Memorial Medical Parkway, Daytona Beach FL 32115 

The role you’ll contribute:

The Oncology Office Coordinator is responsible for planning, controlling, organizing, and directing the day-to-day operations and activities of the oncology front office. 

The value you’ll bring to the team:

·         Has primary responsibility for answering the telephone in a prompt and courteous manner, following established policies and procedures, identifying self.

·         If appropriate, transfers call in a courteous and professional manner.

·         Schedules, cancels, reschedules, etc., appointments per patient and physician request.

·         Create/Complete process for appointment authorization in EMR.

·         Is responsible for check-in and check-out of patients.

·         Confirms, adds, deletes, or makes any changes patient’s insurance and/or personal information in Scheduling Software and EMR to ensure accuracy.

·         Verifies authorization for all office visits and sets appoint authorization status in EMR.

·         Activates accounts and creates recurring status accounts in EMR for specific appointment visits.

·         Obtains patient signatures on required forms, i.e., MSPQ, Consent for Treatment, as appropriate

·         Give patient the new patient information packet upon arrival and review packet for those patients that the packets through the mail.

·         Collects the up to date insurance card and driver’s license and scan them into the EMR.

Qualifications

The expertise and experiences you’ll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

·         Associates degree required, or equivalent related experience.

·         Two years’ experience in a physician practice, healthcare or hospital-based office or a 4-year degree.

·          Must have knowledge of TJC requirements and local, state, and federal regulations. 

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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