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University of Michigan Eisenberg Family Depression Center

Ann Arbor, Michigan

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University of Maryland, College Park

College Park, Maryland

Institute of Health Policy, Management, and Evaluation

Toronto, Ontario, Canada

Institute of Health Policy, Management, and Evaluation

Toronto, Ontario, Canada

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Lehigh University

Bethlehem, Pennsylvania

The University of Texas at Dallas

Richardson, Texas

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Boston University School of Social Work

Boston, Massachusetts

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University of Texas Health Science Center at San Antonio

San Antonio, Texas

National Center for Complementary and Integrative Health

Bethesda, Maryland

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Baylor Scott & White Health

Dallas, Texas

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Austin, Texas

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Belton, Texas

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Contact Center Supervisor
JOB SUMMARY:Experienced in a Health Care / Plan Customer Service Center professional. Individual should possess extensive knowledge of health insurance. Experience in working on projects; assisting staff, ad hoc support to other areas as needed. Exhibits leadership qualities.Customer Service Supervisor:The Customer Service Center Supervisor will provide direct oversight of the Customer Service Center Representatives as they answer questions and handle complaints of customers to ensure that department performance requirements are met. They will coordinate with the Customer Service Center Coaches to develop and foster a highly effective team, ensuring that establish


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