All the benefits and perks you need for you and your family:

• Benefits from Day One 
• Paid Days Off from Day One 
• Student Loan Repayment Program 
• Career Development  
• Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time

Shift: Days

Location: 2350 MEADOWS BLVD, Castle Rock, 80109

 

The role you’ll contribute: 

The Intermediate Enterprise Imaging Administrator is responsible for providing intermediate onsite Picture Archiving Communication Systems (PACS) support for AdventHealth Radiology and Cardiology applications and hardware equipment. The Intermediate Imaging Administrator is required to report onsite at their associated AdventHealth facilities, work throughout the duration of their shift, and is responsible for promptly resolving advanced PACS incidents and requests via the ServiceNow ticketing system while adhering to the organization’s established service level agreements (SLAs). Additionally, this role acts as an Information Technology resource to all imaging clinical staff, Radiologists, and Cardiologists and supports the department with day-to-day technology incidents & requests which include but not limited to: ServiceNow tickets, imaging workflow builds & configurations, voice dictation & reporting, modality configuration & connectivity, diagnostic equipment, implementation and ownership of project tasks, archiving, prefetching, new initiatives, and other related Imaging Systems and components. As part of AdventHealth’s mission and service standards, the Intermediate Imaging Administrator participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team: 

• Required to report onsite at the designated AdventHealth facilities, work the duration of each shift, participate in an on-call rotation, and support our team’s effort to provide 24x7x365 PACS support to our Radiology & Cardiology imaging departments.
• Required to have accessible transportation available for support to primary & secondary facilities during the duration of each shift and when on-call. Minimum of 25% travel.
• Diagnoses, troubleshoots, and resolves intermediate PACS incidents and requests via the ServiceNow ticketing system for imaging related software applications and hardware equipment while adhering to the AdventHealth’s established service level agreements (SLAs) and ticket processing guidelines outlined in the Incident and Request Management Standard Operating Procedures (SOPs).
• Serves as an Information Technology resource between the imaging clinical staff, Radiologists, Cardiologists, and third-party vendors and provides prompt technical support / resolution pertaining to all Enterprise Imaging systems & components.

Qualifications

The expertise and experiences you’ll need to succeed:

• Minimum of 3 years’ Healthcare or IT experience
• Certified PACS Associate (CPAS) or obtained within 6 months of hire date

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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