Required:

• Understand basic ophthalmic terminology and is familiar with signs and symptoms of various ophthalmic conditions.
• Familiarity with CPT and ICD10 billing codes.
• Experience working in a medical office including answering telephones, scheduling patient appointments, interacting with patients and familiarity with current billing practices including governmental plans.
• Experience with pharmaceutical/medical insurance verification and authorization via electronic platforms.
• Working knowledge of third-party payer verification terminology.
  
• Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
• Skill in speaking clearly, distinctly, pleasantly, and professionally on the telephone to communicate with the public, patients, physicians, and scientists.
• Skill in prioritizing assignments to complete work in a timely manner.
• Skill in working independently and following through on assignments with minimal direction.
• Ability to use common computer programs such as spreadsheets, word processors, mail and Internet browsers.
• Skill in editing correspondence and manuscripts for correct grammar, spelling and punctuation
• Ability to perform effectively under conditions of fluctuating workload.