Medical Assistant Urgent Care - AdventHealth Centra Care

All the benefits and perks you need for you and your family:

• Up to $2,000 Sign-on Bonus
• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Full time; Rotating schedule, two days on, two days off (Monday-Thursday 8am-8pm), split Fridays (usually 8am-2pm or 2pm-8pm), alternate weekends (required to work every other weekend, hours are 8am-5pm on Saturdays and Sundays), and some holidays

Location: 6345 N WICKHAM RD, Melbourne, 32940

The role you’ll contribute:

Reporting to the Practice Manager and under the supervision of the Providers, the Medical Assistant cares for patients and performs a wide variety of patient care activities.  Adheres to state, federal and organizational guidelines to ensure quality care and patient safety with support from the Clinical Excellence team. Is essential in maintaining organization and facilitating patient flow. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Demonstrates through behavior AdventHealth’s core values of Keep Me Safe, Make It Easy, Love Me, and Own It.
• Drives customer service initiatives by creating and owning the patient experience
• Performs properly and legibly documents and reports all procedures and assessments in accordance with department policy.   
• Utilizing age-specific guidelines, assesses patient during clinical check-in, documents pertinent medical information and vital signs. Assesses for signs of abuse or neglect.
• Performs and administers treatments, medications and any follow-up assessments ordered by the provider, verifying as needed. Responds appropriately in clinical emergencies and triage situations
• Performs diagnostic and occupational medicine testing to include, but not limited to, EKG, spirometry, audiometry, titmus and pulse oximetry. Completes forensic testing collections in accordance with Department of Transportation (DOT) and Florida Drug Free Workplace Guidelines. This may include urine drug screens, blood/breath alcohol testing, oral fluids and hair testing.
• Appropriately complete check-out duties and relays instructions/care to the patient or family
• Performs required Quality Control checklist to ensure safety of the patient
• Follows CDC guidelines, infection prevention practices, demonstrates appropriate use of PPE, performs hand washing according to policy and follows safety regulations.
• Participates in departmental performance improvement initiatives
• May be called upon to train newly hired clinical staff

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

• High school diploma or equivalent
• 1 year of related work experience OR Graduate of an accredited Medical Assistant program with completion of externship OR 6 months relevant experience within an AdventHealth facility
• CPR Certification
• Continued maintenance of BAT certification after hire
• Continued maintenance of Drug Screen Certification after hire

Must be currently certified and maintain certification by one of the following:

• American Association of Medical Assistants (“AAMA”) for Certified Medical Assistants
• American Medical Certification Association (“AMCA”) for Clinical Medical Assistant Certification
• American Medical Technologists (“AMT”) for Registered Medical Assistant
• National Association for Health Professionals (“NAHP”) for Nationally Registered Certified Medical Assistant
• National Center for Competency Testing (“NCCT”) for National Certified Medical Assistant
• National Health Career Association (“NHA”) for Registered Clinical Medical Assistant
• American Allied Health (“AAH”) for Nationally Certified Medical Assistant
• Certified Clinical Medical Assistant from National Performance Specialists (NPS)
• National Certification Medical Association (“NCMA”) for Registered Clinical Medical Assistant Specialist

Preferred qualifications: 

• Previous urgent care / ED experience

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About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.

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