Penn State Health - Penn State Health Corporation

Location: US:PA: Lancaster
Work Type: Full Time
FTE: 1.00
Shift: Evening
Hours: Monday-Friday 11a-7:30p
Recruiter Contact: Allie Scheetz at ascheetz@pennstatehealth.psu.edu

SUMMARY OF POSITION:

Responsible for planning, organizing, managing and evaluating the activities of Provider and Patient Access Services Revenue Cycle group of staff, which may include Pre-Registration, Insurance Verifications, Scheduling, Referrals and Authorization.

ESSENTIAL FUNCTIONS:The percentage of time spent performing essential functions is 97%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: 

• Responsible for the day-to-day coordination of pre-registration, eligibility verification, benefit verification, radiology scheduling, referrals and authorizations. Sites served within the department include all Medical Group outpatient sites, Emergency Department and Hospital-based services. Works with Program Managers, Office Managers, Medical Office Associates, Practice Site Coordinators, Outpatient Directors and physicians to ensure that patients are appropriately processed through the system. Provides rapid response to immediate patient needs. 
• Plans, organizes, manages and evaluates the activities of a Provider and Patient Access Revenue Cycle group with direct line functional responsibility for those services. 
• Develops operational targets for the group that are consistent with overall PPAS Revenue Cycle goals and monitors performance against established benchmarks. 
• Works with Finance, Patient Financial Services, Revenue Integrity, Information Technology, Medical Group Management Council, Nursing Leadership, Administrative Staff and physicians for the purpose of information gathering, problem resolution, improving reimbursement and patient satisfaction and for the creation of institutional policies and procedures. 
• Responsible for the development, revision, monitoring and implementation of departmental and institutional policies and procedures and to ensure the policies adequately meet regulatory requirements and standards of the Hospital, Federal, State, The Joint Commission and other accrediting and licensing agencies. 
• Develops and implements quality assurance mechanisms in order to meet or exceed established standards of performance, including patient and employee satisfaction. 
• Responsible for hiring, disciplinary action, position allocations and dismissal recommendations. Maintains minimum staffing levels. Utilizes working knowledge of the information systems (i.e. Eclipsys, Cerner, Signature, Centricity) and is skilled in understanding the information technology to ensure systems are used to the fullest to support departmental operations. Designs and runs system reports as needed. Participates in the review of new systems and the required testing and implementation of new systems and/or updates

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent required. 
• Working knowledge of team function within the organization.
  

PREFERRED QUALIFICATIONS:

• Bachelor's Degree preferred.
• Hospital/healthcare access experience preferred.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

For more information:  About Us | Careers | Penn State Health   

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system. 

Within Penn State Health?s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth. 

YOU TAKE CARE OF THEM. WE?LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence ? that?s Penn State Health. But what makes our healthcare award-winning? That?s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. 

Union: Non Bargained

About Penn State Health

At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.

Connections working at Penn State Health