All the benefits and perks you need for you and your family: 

• Benefits and Paid Days Off from Day One
• Paid Parental Leave
• Whole Person Well-being and Mental Health Resources 

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. 

Schedule: Full-time 

Shift: Days 

Location: AdventHealth Daytona Beach - 301 Memorial Medical Parkway, Daytona Beach, FL 32117

The role you’ll contribute:

The Risk Manager plans, develops, and administers the system’s Risk Management Program for loss prevention and claims control according to federal, state, and local requirements to meet the needs of all units of the AdventHealth – East Region. 

The value you’ll bring to the team: 

• Risk Management.
  • Oversees the system for identification and analysis of loss or injury exposure. With the help of the Risk Management Associate,
    • Maintains both mandatory and voluntary incident reporting systems for identifying and evaluating unit specific risk issues.
    • Provides statistical analysis on areas of risk throughout the system for the purpose of identifying, evaluating, eliminating or reducing incidents in high risk areas.
  • Plans, develops and maintains loss prevention activities.
    • Oversees and coordinates risk education classes for new orienteers to enhance attention to prevention of potential hazards to patients, visitors and themselves. Promotes reporting of potential as well as actual incidents. Provides continuing education on an annual and as needed basis.
    • Serves, in conjunction with legal counsel, as a conduit of information on legal questions as they arise throughout the operating units. Additionally, serves as an advisory resource in risk matters for clinical staff who encounter potentially litigious situations.
  • Maintains and coordinates claims control.
    • Reviews, or provides for review, of records and documentation on potentially compensable events, which are reported to AHS Corporate Risk Management. Additionally, provides for reporting of liability claims to administration as well as to AHS Corporate Risk Management for establishment of adequate loss reserves.
    • Assures the proper and timely investigation of accidents and incidents including gathering of information, sequestering of equipment and lock-up of records.
• Patient Grievances:
  • Assures facilitation of the patient grievance process as required by state and federal statutes.
    • Assures that grievances are  investigated and directs inquiries and complaints to appropriate directors and managers. Participates in grievance mediations when necessary. Authorizes write-offs or payments.
    • Oversees investigations of complaints about medical care which involve a member of the medical staff and assures appropriate referral to the medical director, and or Performance Improvement, and/or other appropriate venues.
• Joint Commission and Organizational Ethics:
  • Assists in maintaining Joint Commission Accreditation
    • Provides direction and assistance for activities directly related to the Ethics, Rights, and Responsibilities standards.  Monitors current TJC standards in these areas, educates staff, reviews policies and monitors as needed.
  • Oversees the ethics mechanism, which is approved and supported by the Board of Directors.
    • Plans and develops quarterly Ethics Forum meetings to provide education, promote discussion on ethical issues, and contacts members to serve in an advisory capacity in ethical decision-making.
    • Serves as Ethics Forum Chairperson to coordinate activities and act as a resource person for educational materials, speakers, and for information on ethics consults.
• Human Resource and Administrative Duties
  • Participates in the hiring process for department. Completes performance evaluations timely and is involved in employee counseling, coaching and termination per policy. Provides orientation for new employees and ensures compliance with department policy and procedure. Maintains high levels of employee engagement and job performance by providing recognition and opportunities for learning
  • Attends meetings as appropriate and required to disseminate risk program information and to receive feedback.
    • Meets with the Executive Director of Clinical Effectiveness on a regular basis to coordinate risk functions and review risk reports.
    • Presents risk information and reports to the Performance Improvement Committee and Patient Safety Committee. Risk Manager or designee serves in advisory capacity to Safety Committee; reports incidents as appropriate to various Safety Subcommittees.

The expertise and experiences you’ll need to succeed: 

Minimum qualifications: 

• Associate degree
• Valid State of Florida Driver’s License
• Three or more years in risk management or related management experience
• Competent in use of EPIC electronic medical record software 

Preferred qualifications:

• Current, active State of Florida or multi-state license as a Registered Nurse
• Certification from an accredited risk management course/program within one year from employment 

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About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.

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