All the benefits and perks you need for you and your family:

-          Benefits from Day One

-          Paid Days Off from Day One

-          Career Development

-          Whole Person Wellbeing Resources

-          Mental Health Resources and Support

-          Pet Insurance*

-          Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday – Friday, 6:00AM – 4:00PM (One day off a week).

Location: 501 Redmond Road, Rome, GA 30165

The community you’ll be caring for: AdventHealth Redmond

·       Rome’s historical markers help document the city’s history and gives insight into the culturally rich heritage.

·       Population- 36,332 (2019 census)

·       Developed s a regional center for the fields of medical care and education

·       In addition to its public-school system, it has several private schools. Higher-level educational institutions include private Berry College and Shorter University, and the public Georgia Northwestern Technical College and Georgia Highlands College.

·       Largest city near the center of the triangular area defined by the Interstate highways between Atlanta, GA, Birmingham, AL, and Chattanooga, TN.

The role you’ll contribute:

The Concierge serves as a resource for outpatient staff, visitors, and patients to enhance the patient experience.  The Concierge creates the WOW experience for outpatients and manages the main lobby of the hospital for visitor information needs.  The Concierge will perform all activities in compliance with applicable state, federal, or regulatory guidelines.

The value you’ll bring to the team:

• Greets all patients and helps with patient/visitor needs.
• Tracks patient wait times in real-time.
• Notifies registration staff of any patient registration needs, questions, and/or concerns.
• Provides the highest level of customer service.
• Coordinates volunteers and student workers for miscellaneous job duties.
• Directs volunteers and students to assist visitor and patient needs.
• Reports any delays in registration to supervisor immediately.
• Explains delays to patients and visitors

Qualifications

The expertise and experiences you’ll need to succeed:

• Must have previous experience in customer service setting. 
• High school diploma or equivalent

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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