Summary:

Coordinates student and community volunteer programs for a medical facility. Consults administration and staff to determine organizational needs for various volunteer services. Plans, designs, and implements volunteer recruitment.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Coordinates the daily operation of the department including department associates and volunteers.
• Recruit, screen, orient, and place volunteers.
• Assist with planning and developing programs to maximize customer and volunteer satisfaction and supplement the services of the hospital.
• Oversees the management of the Information Desk, Gift Shop, and Waiting Rooms.
• Reviews and prioritizes requests for volunteers and assigns to departments.
• Develops and monitors job descriptions of associates and volunteers and ensures agreed guidelines are followed.
• Serve as a liaison between departments and volunteers to resolve any conflict.
• Also acts as the junior volunteer coordinator.
• Requires knowledge of volunteer programs and supervision to direct assigned associates and volunteers, and develop and implement volunteer programs.
• Ability to review and prioritize department requests and assign volunteers as appropriate.
• Analytical ability to develop and monitor job duties of associates and volunteers, to develop and implement policies and procedures for the volunteer programs, and monitor the budget.
• Strong interpersonal skills required for supervising and training associates and volunteers as well as interacting with all hospital departments.
• Must have the ability to interact appropriately with all associates, volunteers, patients, and visitors, especially under difficult circumstances.
• Must have excellent written and verbal communication skills.
• Must be able to handle multiple tasks and prioritize.

Job Requirements:

Education/Skills

• High school diploma or equivalent required.

Experience

• 2 to 3 years of experience as a volunteer coordinator required.

• Experience in healthcare is strongly preferred.

Licenses, Registrations, or Certifications

• Volunteer certification is preferred.

Work Schedule:

Varies

Work Type:

Full Time

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About CHRISTUS Health

CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.

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