JOB SUMMARY

The Medication Access Specialist coordinates with providers and local pharmacies to assist in the technical aspects of the distribution of medication refills and related functions for improving patient care.

ESSENTIAL FUNCTIONS OF THE ROLE

Answers incoming phone calls and responds to the needs of the caller and/or directs them to the appropriate person for service in a professional manner.

Works as a patient liaison between the pharmacy and the clinic providers. Receives and processes all requests for medication refills by fax, phone, person to person and by electronic format.

Researches patient information to assist care providers with medication refills. Corresponds with insurance companies regarding prior authorizations for medications.

Communicates with relevant personnel regarding medication distribution, keeping all patient information confidential.

KEY SUCCESS FACTORS

Ability to work with customers in a courteous and friendly manner.

Ability to type 35+ WPM.

Skilled in researching and finding resolution to problems.

Skilled in working with nurses and doctors to expeditiously process adequate responses.

Knowledge of Microsoft Office applications and the ability to learn other required programs.

Knowledge of basic pharmacology.

BENEFITS

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
•  PTO accrual beginning Day 1
  Note: Benefits may vary based upon position type and/or level
  
  

QUALIFICATIONS

- EDUCATION - H.S. Diploma/GED Equivalent

- EXPERIENCE - 1 Year of Experience

- CERTIFICATION/LICENSE/REGISTRATION -
       License Pract/Vocational Nurse (LVN), Pharmacy Technician (PHT): PHT License from Texas Board of Pharmacy
or
LVN License Required.
 

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About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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