Career Center

• Competitive hourly pay

• Career Development

• Whole Person Wellbeing Resources

• Benefits from day one

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. 

Schedule: Full Time

Shift:  Day Shift 

Location: AdventHealth New Smyrna Beach – 401 Palmetto St. New Smyrna Beach, FL 32168

Under the general supervision of the Director of Clinical Excellence, the Risk Manager develops, coordinates, and performs daily activities to maintain and improve quality of healthcare, as well as risk mitigation and management, to include medical record reviews, legal document preparation (interrogatories, request for production etc.) with an emphasis on identification of opportunities for system and process improvements. Tracks and trends quality and litigation data information to ensure safe, high-quality care is maintained. Effective and efficient communication, computer, and phone skills. Ability to work in a fast-paced environment with frequent interruptions. Must have the ability to adapt to flexible work schedule, problem solve and decision-making. Participates in orientation, education programs, committees, professional organizations, and special projects as assigned. Maintains confidentiality of patient information. Performs duties in accordance with hospital mission, values, and behavioral standards. Always works as a team member within the entire facility. Performs other duties as assigned.

• Ability to effectively communicate to physicians and all employees including professional, technical, and support staff regarding the application of standards to their work environment.

• Independently coordinates professional peer review program.

• Independently coordinates and responds to litigation request.

• Ability to multitask and prioritize

• Develop summaries of clinical care provided to patients in a succinct but thorough manner.

• Collects, records, and analyzes quality and litigation data to monitor compliance with applicable standards and regulations.

• Ensures facilitation of the patient complaint/grievance process as required by state and federal statutes.

• Collaborates with Quality/Regulatory in maintaining Joint Commission accreditation.

• Plans and develops quarterly ethics forum meetings to provide education promote discussion on ethical issues and contacts members to serve in an advisory capacity and ethical decision making.

• Works closely with members of legal team to gather information and provide guidance on hospital processes for litigation.

• Works closely with other members of the Clinical Excellence Department. 

• Facilitates the development and implementation of policy and procedures effecting organizational safety and clinical outcomes.

• Develops and maintains necessary records, files, and reports.

• Serves as a resource for data throughout the organization.

• Satisfactorily demonstrates the knowledge, skills, and abilities to perform the duties outlined in this job description as well as continually demonstrates competency in performing the job duties.

• Reports to: Director Clinical Excellence 

• Supervises: (1) Patient Safety Specialist