Career Center

POSITION: Certified Medical Assistant & Behavioral Health Experience

LOCATION: Richmond, Va.

SALARY RANGE: $18.00 - $22.00 (Add $1.00 per hour for bilingual/Spanish

JOB SUMMARY

The Certified Medical Assistant is a graduate of an accredited school of Medical Assisting and certified accordingly. The Medical Assistant practices within their scope as directed by the agency Medical Director and the American Association of Medical Assistant (AAMA). The Medical Assistant provides evidence-based practice as per the Nurse Practice Act and other governing bodies and demonstrates growth in ability to care for patients with chronic diseases; requires consultation with experienced clinicians and benefits from feedback; reports directly to the Lead Licensed Practical Nurse/ Clinical Managers and ultimately to the Chief Nursing Officer.

ESSENTIAL FUNCTIONS

1. Maintain professionalism while conducting agency business.
2. Prioritize and perform multiple tasks.
3. Recognize and respect cultural diversity.
4. Utilizes medical terminology appropriately.

ADMINISTRATIVE

1. Perform basic administrative medical assistance functions per agency guidelines.
2. Schedule, coordinate, and monitor appointments where necessary to include conducting follow-up telephone calls.
3. Comprehends and adheres to managed care policies and procedures.
4. Utilizes electronic technology to receive, organize, prioritize and transmit information per guidelines.

CLINICAL

1. Triage all clients (to include pediatrics) scheduled to see a provider according to agency policy and procedures.
2. Works directly with the providers as assigned.
3. Conducts patient history and chief assessments.
4. Documents demographic and/or medical information into the agency electronic medical records with an ability to retrieve specific data accordingly.
5. Apply principles of aseptic technique and infection control.
6. Comply with quality assurance practices.
7. Collects and processes specimens.
8. Performs inventory of supplies and equipment.
9. Performs routine maintenance of administrative and clinical equipment.
10. Assist in teaching health promotion and disease processes.
11. Practice within legal and ethical boundaries.
12. Complies with established risk management and safety regulations.
13. Travels from site to site, when necessary, to provide direct patient care, triage, and/or other duties as assigned.

KNOWLEDGE, SKILL, ABILITIES, AND OTHER CHARACTERISTICS

1. Customer Service - must have excellent customer service skills and the ability to utilize these skills with internal and external customers.
2. Team Player - must be able to work with others in adhering to values and mission of the organization.
3. Detailed Oriented - must be able to easily observe details and make a quick and efficient analysis.
4. Planning/Organization - -prioritizes and plans work activities, uses time efficiently and develops realistic action plans, while able to meet deadlines.
5. Proactive - analyzes problems and demonstrates initiative in solving with minimal direction.
6. Self-motivated - motivated to provide quality patient care because of one's own enthusiasm or interest, without needing prompting from others.
7. Excellent Communication Skills - must be able to communicate effectively both orally and in writing.
8. Adaptability - must be able to adapt to ever-changing conditions.
9. Computer Literate - must have sufficient knowledge and skill to be able to use computers and familiar with the operation of computers.
10. Strong Work Ethic - must be able to uphold the values and goals of the organization by performing the job to the best of his/her ability.

EDUCATION AND EXPERIENCE

Education

• Graduate of an accredited school of Medical Assisting and certified accordingly to practice in the State of Virginia.
• Current CPR/BLS certification required.

Experience

• Experience as a Certified Medical Assistant within a community health and/or public health setting preferred.
• Minimum 1 year in behavioral health setting required.
• Strong interpersonal and communication skills.

QUALIFICATIONS

To perform this job successfully, the employee must be able to perform each essential function, as well as the physical and mental requirements satisfactorily. The requirements listed above are representative of the knowledge, skills, abilities and other characteristics required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

DISCLAIMER

This position carries high risk of exposure to infectious agents, including HIV, Hepatitis, and TB.

The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.

About Virginia Community Healthcare Association

Virginia Community Healthcare Association (VCHA) is a non-profit membership organization that serves as the primary care association for Virginia’s thirty community health centers and look-alike health centers. Membership in VCHA is open to all Federally Qualified Health Centers (FQHCs) and Federally Qualified Health Center Look-Alikes operating delivery sites in Virginia. VCHA supports our health centers in their mission to provide access to health care regardless of geographic location or ability to pay.

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