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Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence - and pairing them with a forward-thinking approach - Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.

Position Summary:
Contributes to the achievement of the health system's mission through the development and leadership of quality improvement activities in clinical quality registries and related activities as determined by supervisor and within the scope of work of the Clinical Registries Team.  This is accomplished through the collection, analysis, reporting and utilization of data collected through chart review, observation of care processes, and communication with patients and families as applicable.  The Clinical Quality Improvement RN is responsible for continual compliance with internal and registry policies and standards through monitoring activities and the use of registry data.

This position may require being on site an average of three days per week (Durham).

Work Performed 
Analysis and interpretation of Clinical Data. The Clinical Quality Improvement RN would typically:
?    Collect and submit reliable data for assigned clinical registries and/or quality improvement projects in accordance with registry or project and Team specifications and standards.
?    Collect, interpret, and share data provided from clinical registry reports.
?    Collect, review, and analyze data trends to develop positive outcomes.
?    Leads or otherwise supports the development, implementation, coordination, and management of best practices, policies, and strategic clinical initiatives.
?    Provide project management and performance improvement support for clinical quality initiatives while remaining cognizant of organizational, statutory, and regulatory standards.
?    Examine data sets to provide analysis and interpretation of outcomes and opportunities for improvement and present recommendations to clinical and team leadership.
?    Develop, implement, monitor, and evaluate the Quality Improvement (QI) Program initiatives. Analyze data and quality reports to identify opportunities for programs.
?    Develop and/or review policies, processes and protocols, utilizing input from appropriate stakeholders, to ensure effectiveness and compliance of QI Program.
?    Participate in inter-rater reliability audit processes with an agreement rate >90%.
?    Attend conferences and participate in other professional and team development opportunities as determined by supervisor.
?    Successfully achieves and maintains certification as required by registry or Team leadership.
Process Improvement
?    Identify opportunities for improvement through analysis of data, observation of operations and consultation with Operational and Clinical leadership, staff, consumers, caregivers and families, and other stakeholders.
?    Identify opportunities and support or lead efforts to improve registry data processes.
?    Manages or provides limited process improvement/transformation expertise for project teams, process owners, operations, leadership, and stakeholders to achieve engagement goals and operational performance objectives to reach successful business outcomes.
?    Performs tasks related to quality improvement, rapid improvement events and associated activities like project scoping, planning, execution, analysis, and tracking. Leads or contributes to change management, team facilitation, data collection and analysis, risk or issue identification and mitigation.
?    Utilize data analysis and quality improvement methods to assess root causes, issues with processes, stakeholder support needed, and gap identification.
?    Assists in continuous improvement training consistent with quality improvement standards and other transformation core competencies.
?    Performs or manages tasks related to defining and measuring problems and undesired outcomes/metrics. This includes the voice of the customer, data collection, value stream and process mapping current state, stakeholder assessment, and quality improvement activities.
?    Performs or manages tasks related to developing the future state goals and conducts analysis of the gap between current state and future state.
?    Conducts improvement activities through the engagement of teams, subject matter experts, stakeholders, and benchmarking. Serves as a resource to clinical teams, administrators and other stakeholders regarding specialty area data and reporting.
?    Facilitates rapid improvement events for standard work, improved flow, waste reduction, error proofing, workplace organization and other objectives.  Identifies countermeasures needed to address root causes.
?
Required Qualifications at this Level
Education:    BSN Required
Experience:    Minimum of three (3+) years of appropriate clinical experience.
Clinical experience in the care of surgical patients is strongly preferred.
One year experience in hospital administration, performance improvement or process engineering in a healthcare environment is strongly preferred.
Degrees, Licensure, and/or Certification    Current or compact RN licensure in the state of North Carolina required.
BLS required.
Knowledge, Skills and Abilities: Demonstrated ability to partner with medical staff leaders, such as a physician advisor or the Chief Medical Officer. 
Demonstrated ability to effect change through team structures and achieve measurable outcomes. 
Demonstrated experience influencing, managing and coaching in a matrixed organization that includes many learners, including nurses, care managers, caregiver and consumers. 
Proficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period of time. 
Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within clients and the organization. 
Analytical skills related to independently interpret, prepare and analyze data.  
Distinguishing Characteristics of this Level
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. 
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. 
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. 
Essential Physical Job Functions 
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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