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Career Center
Reading, Pennsylvania
Reading, Pennsylvania
Hershey, Pennsylvania
Austin, Texas
Fayetteville, North Carolina
Posted: 12-Mar-25
Location: Durham, North Carolina
Internal Number: 255313
Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.
Learn more about us: https://dhip.dukehealth.org/about-us
JOB LOCATION
Duke South Clinics - 40 Duke Medicine Circle
JOB SUMMARY
We are seeking a Provider Support Assistant to perform administrative responsibilities in support of one or more physician(s) and/or advanced provider(s).
JOB DUTIES AND RESPONSIBILITIES
- Must think strategically, juggle provider schedules, prioritize work and ensure that provider templates are accurate and fully utilized.
- This position acts as a source of reference for Peds Admin Staff within the Neurosurgery Department. Works closely, collaboratively, and in partnership with the Scheduling Hub and Front Desk.
- Monitor provider emails and respond when necessary and appropriately as directed by the provider.
- Provides scheduling support for creation of clinical schedule for faculty using Qgenda.
- Manage provider calendar
- Schedule and coordinate meeting/teleconferences. Identify conflicts and resolves them.
- Send invites, reminders and agenda
- Order food for meetings as required
- Put out - of - town meetings on calendar
- Put clinic/consults/call/inpatient weeks on calendar as requested by provider
- Coordinate travel for meetings including submission of registration, airfare, hotel reservations, rental car) if needed) and process reimbursement for out - of - pocket expenses.
- Responsible for coordination and monitoring of all Duke@Work procurement card reconciliation. Maintain, review and reconcile for assigned faculty
- Maintain and keep receipts for all transactions
- Order office supplies through Buy@Duke
- Order stationary as needed
- Business cards, letterhead, and envelopes
- Maintain CV and/or Biosketch, maintain Scholars@Duke, and other Duke listings as needed
- Maintain provider CME credits
- Department mail pick up and distribution every ten weeks
- Organize and maintain faculty electronic and paper files
- Correspondence, credentialing, licensing and certification, reference materials, publications, professional memberships, and renewal of licenses/DEA/privileges
- Compose and edit non-patient related correspondence letters, PowerPoint presentations, reports and records ensuring grammatical accuracy
- Send referrals to outside facilities signed by Doctors for labs, studies, tests, ect.
- Print and send all records if necessary
- FedEx a CD of scans performed at Duke
- Record on spreadsheet for tracking all referrals
- Order outside records
- Request imaging - either CDs or through Powershare, once received, upload to Powershare and create order to be pulled into PACS
- Receive and print outside medical records from new Patient Coordinators in advance of clinic appointment
- If needed, communicate with the patient to get him/her to sign the medical release
- If needed, communicate with the referring physician's office to get them to fax the records
- Route all clinic notes to patient's care team each week for attending physician
- Receive medical records from home physicians and deliver to HIM or scan to HIM and S drive.
- Request records on returning patients that have been seen elsewhere since last visit (i.e. hospital, ED, Urgent care, local Oncologist, Radiation Oncologist, etc.)
JOB ELIGIBILITY REQUIREMENTS
- High school diploma or equivalent education required.
- One-year experience of clerical or general office support required.
- Three years of administrative support experience of increasing variety and/or complexity is preferred.
JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.
Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.
This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.
