Details
Posted: 12-Mar-25
Location: Linthicum, Maryland
Categories:
Executive
Internal Number: REF31055H
Job Description
Responsible for shaping and executing high-impact training initiatives that align with clinical, financial, and service quality goals. Oversee the development, implementation, and continuous improvement of training programs across the University of Maryland Medical System. Ensure the quality, effectiveness, and strategic alignment of training initiatives, managing resources, mitigating risks, and optimizing costs. Collaborate with senior leaders and cross-functional teams to assess organizational needs, measure training impact, and adapt strategies to evolving priorities. Work is performed under general direction. Direct report to the Vice President Clinical Systems & Chief of Clinical Informatics.
Primary Responsibilities
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
* Lead the design, implementation, and ongoing management of the Portfolio Training curriculum, ensuring alignment with the Medical System's long-term goals and the diverse needs of all affiliated hospitals and locations.
* Expand and refine training programs, incorporating innovative materials and revising content based on organizational priorities and user feedback.
* Partner with senior leaders and departments to address complex training challenges, providing expert guidance and aligning training solutions with business objectives.
* Utilize data-driven insights to assess program impact, track team performance, and implement continuous improvements to ensure excellence in training delivery.
* Champion the continuous enhancement and distribution of performance-boosting job tools to all system users, ensuring that training initiatives are aligned with evolving organizational needs and improve operational efficiency across the Medical System.
* Establish and refine policies to integrate seamlessly with operational processes while maintaining strategic alignment with institutional goals.
JOB DESCRIPTION
* Engage with department leaders to ensure training initiatives directly support key business objectives, enhancing overall organizational success.
* Create training programs that equip staff with essential skills, continuously refining strategies to align with the Medical System's evolving workforce needs.
* Direct financial and operational goals, ensuring departmental efficiency and effectiveness.
* Manage budgets, resource allocation, and cost optimization to drive optimal training outcomes.
* Strategically align workflows and resources with organizational priorities.
* Ensure collaboration with other divisions of the Medical System, aligning training initiatives with broader organizational goals and priorities.
* Implements modern training methodologies and leverages emerging technologies to enhance program delivery and effectiveness.
* Collaborate with senior leaders to align training strategies with adult learning principles and organizational development goals.
* Implement rigorous training quality assurance measures, ensuring excellence in design, development, and delivery.
* Design, develop, and implement a comprehensive staff development strategy for the Portfolio Training team, focused on career advancement, leadership skills, and professional growth.
* Oversee departmental budgets, ensuring financial sustainability and operational excellence.
* Optimize staffing strategies to meet evolving departmental and organizational needs.
* Establish robust performance management systems that drive clear expectations, accountability, and continuous feedback loops to improve team and individual performance.
* Utilize analytics to assess training impact on clinical, financial, and service quality metrics, and provide actionable insights to senior leadership.
* Align departmental objectives with the organization's strategic goals, proactively addressing challenges and driving impactful training solutions.
* Foster a culture of collaboration, problem solving, innovation, continuous learning, and a one team mindset.
* Mentor staff in both technical and soft skills to craft a team of highly competent, consistent, thoughtful customer-centric experts.
* Oversee and perform managerial functions including hiring, training and development, and preparing performance reviews in accordance with UMMS policies and procedures.
* Perform other duties as assigned.
Company Description
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.
Qualifications
Bachelor's degree in Organizational Development, Instructional Design, or related field, or the equivalent combination of education, training, and experience.
* 10+ years of experience in training program development and management, instructional design, and workforce education, or similar.
* 5+ years of progressively responsible leadership experience managing high-performing teams and overseeing large-scale, enterprise-wide training initiatives.
Education & Experience - Preferred
* Master's degree in Organizational Development, Instructional Design, or related field.
* Knowledge of enterprise-wide software systems (e.g., EMRs) and experience in aligning training strategies with enterprise technology to optimize organizational performance. Knowledge, Skills, & Abilities
* Advanced skill in strategic planning, leadership, and change management, with a proven ability to drive large-scale training initiatives at the executive level.
* Advanced knowledge of adult learning principles, instructional design, and training delivery methodologies, with the ability to develop innovative training solutions.
* Advanced skill leveraging data analytics and performance metrics to assess training effectiveness and implement continuous improvement strategies.
* Advanced leadership skills, including situational awareness, conflict resolution, establishing alignment and clear direction, and driving continuous improvement.
* Demonstrated ability to lead and manage teams efficiently, prioritizing tasks, optimizing workflows, and establishing a goal-driven environment with clear procedures and performance metrics.
* Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
* Proven ability to influence key decision making across diverse functional areas including executive management.
* Advanced skill developing and maintaining collaborative working relationships with all levels of leadership and staff.
* Proven history in leading complex programs/projects successfully through ideation, planning and execution.
* Expert skill presenting findings, conclusions, alternatives and information clearly and concisely at all levels within the organization.
* Expert analytical, strategic thinking, planning, organizational, and problem-solving skills.
* Expert skill managing multiple initiatives and meeting changing requirements and priorities to accomplish objectives.
* Advanced skill in the use of Microsoft Office Suite (e.g., Excel, Word, PowerPoint).
* Expert verbal, written and interpersonal communication skills.
Additional Information
