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Job Summary

The primary role is to oversee the development of process improvements, provide direction to management impacting staffing, oversee work process flows to ensure prioritization of projects and work. Implements programs and ensures effective operations to ensure efficient operations to generate sufficient cash flow to support operations and initiatives. Oversees the performance and integrity of the department through the development of accurate reporting, monitoring, and training.

Job Duties

• Works in conjunction with other areas within Revenue Management and inter-departmental hospital teams to insure coordinated activities with respect to Revenue Management and clinical operations.
• Develops, implements, and directs various quality initiatives to insure continuous monitoring and improvements including an overall department operating and capital budget within pre-determined limits.
• Recruits and develops new personnel.
• Ensures training, development, discipline and performance appraisals on current personnel are completed timely along with recommending direction and improvements to help the employee meet department goals.
• Identifies and develops a comprehensive procedure manual of all billing processes.
• In concert with other Revenue Cycle staff, identifies, and implements best practice parameters and goals.
• Develops, monitors, and reports on department metric performance to ensure that organizational goals and objectives are completed.
• Facilitates various technological initiatives in support of business process improvements with respect to pre-service activities.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. *Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).

Position Details

Education

High School Diploma or Equivalent (GED)- (Required), Master's Degree- (Preferred)

Experience

Minimum of 5 years-Managerial/Supervisory (Required), Minimum of 11 years-Relevant experience* (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

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