At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

The Medical Assistant, Certified functions as an integral member of theinterdisciplinary healthcare team in providing directpatient care. TheMedical Assistant, Certified performs routine adm inistrative and patientcare supportive duties in a Health System medical practice that assistmedical and/or nursing staff in the examination and treatment ofpatients and ensure the clinic/office runs smoothly.

Clinical responsibilities:The CMA takes me dical histories and records vital signs, explainstreatment procedures to patients,and preparespatients for examinationsand procedures.Patient c are support responsibilities may include assisting the medicaland nursin g staffduring examination and procedures, collecting andpreparing labora tory specimens, performing basic laboratory test in theclinic/office, ta king electrocardiograms, removing sutures/ staples,changing sterile and non-sterile dressings, promoting patient/familyunderstanding of the educ ationalcontent and his/her involvement in theplan of care, and documenti ng inthe patient record.Otherclinical support responsibilities include d isposing ofcontaminated supplies, instrument processing, high level disi nfectionand sterilization of medical instruments, telephoning prescripti ons to apharmacy, preparing and administering medications as directed by aphysician, and authorizing drug refills as directed. Performs othercli nicalfunctions as delegated and supervised by thephysician.Administrati ve responsibilities:The CMA greets patients, answers telephones, schedul es appointments toinclude arrive appointments in MaestroCare, checkout p atients, andreferral scheduling; arranges for hospital admissions and la boratoryservices, updates and files patient medical records, fills out i nsuranceforms, handles billing, bookkeeping to include receiving copays andcollections on account balances; correspondence, and ordering clinica landclerical supplies and forms. Performs other administrative duties as direcCommission and falls and/or participate in clinic committees.

Good customer service skills.Work r equires the ability to understand and follow oral and writteninstruction s generally acquired through a high school education andmedical assistan t programming.Heavy lifting and the ability to transport stretcherand wh eelchairpatients may be required.Working knowledge of sterile techniques andspecial procedures that areapplicable to work performed.Workingknow ledge of procedures and techniques involved in administeringroutineand s pecial treatments to patients.Working knowledge of sanitation,personal h ygiene and basic health andsafety precautions applicable for workin a cl inic setting. Workingknowledge of infection control procedures and safet y precautions.Age specific competencies.Daily clinic preparationprocess; registration, scheduling, chargeposting, order entry. Ableto document a nd communicate pertinentinformationAbility to establish andmaintain effe ctive working relationships withpatients and clinic staffTypingskillsMed ical terminologyLevels II and III -- Ability to independently seek out r esources andwork collaboratively

N/A

Minimum Qualifications

Education

Work requires graduation from an accredited BSN program. Exception: Registered nurses hired between July 1, 2014 and April 11, 2021 without a Bachelor's degree in Nursing (or higher) are encouraged to enroll in an appropriate BSN program within two years of their start date but must complete the program within seven years of their start date. Registered nurses hired beforeJuly 1, 2014 are not required to enroll in a BSN program to remain in this job classification.

Experience

Twelve months of appropriate clinical experience is required. At a manager's discretion, employees with 6 months of experience who are exceptional performers may be eligible for this level. CN Is are eligible for promotion to CN II by meeting criteria set forth by the DUHS Vizient Nurse Residency Program within 12 months of hire. Promotions can occur at 12 months of hire,but no later than 18 months of hire.

Degrees, Licensures, Certifications

Must have current or compact RN licensure in the state of North Carolina. BLS required.