All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development

 

Our promise to you: 

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday - Friday - 8A - 430P

Location: 100 Hospital Drive, Hendersonville, NC 28792

The community you’ll be caring for: AdventHealth Hendersonville

• Convenient access, with locations across Western North Carolina
• Beautiful mountain scenery
• Historic towns and cities full of specialty shops, art galleries and unique restaurants

 

The role you’ll contribute:

The Care Management Assistant (CMA) is responsible for care navigation activities designed to ensure a smooth transition of care for our patients within AdventHealth Hendersonville as directed by the care team. 

 The value you’ll bring to the team:

When directed by an RN Case Manager or Social Worker assists with the following discharge planning tasks

• Assists with home care referrals ensuring forms are completed correctly and within regulatory compliance. 
• Checking for nursing home, rehab, adult foster care and other facility vacancies/placement
• Assists setting up transportation
• Makes referrals for community agencies
• Assists Care Obtains discharge appts as directed by the physician and the care team. 
• Provides outpatient providers with necessary medical records.
• Communicates with patient/families, payers, HH staff and outside providers

 Optimizes transitions of care through the following:

• Schedules outpatient follow-up appointments, procedures and therapies as directed by the physician and/or the care team.
• Documents the patients/family’s agreement and understanding of schedule
• Answer questions related to their discharge and/or forward’s questions to appropriate discipline.

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

EDUCATION AND EXPERIENCE REQUIRED:

• High School diploma or equivalency
• Minimum of one year office or customer service experience, preferably in a medical setting

KNOWLEDGE AND SKILLS PREFERRED:

• Knowledge of medical terminology
• Certified Medical Assistant Experience preferred
• Knowledge of Microsoft Office (Word, Excel and Power Point)

 

2/28/22

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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