Job Summary
The Learning Specialist supports the facilitation and delivery of regulatory education in the areas of Aggression Management courses and American Heart Association (AHA) Life Safety courses, including BLS, ACLS, and PALS certification courses. The Learning Specialist assists in the design, implementation, and update of new and revised Harris Health learning solutions focused on clinical and safety training. Responsibilities include managing program content, ensuring effective implementation, coordinating program delivery, and conducting follow-up using industry-standard evaluation metrics.

Additionally, the Learning Specialist provides support in training needs assessments, instructional design, and reporting while making recommendations for the utilization of face-to-face, blended, and e-learning content. The primary focus is on facilitating designated training programs for various audiences, including clinical staff, with an emphasis on delivering impactful and engaging learning experiences in Aggression Management and Life Safety training.

Minimum Qualifications

Degrees: Bachelors in related field (Healthcare, Nursing, Behavioral Science); Masters preferred

Licenses & Certification:
BLS from a hospital-based American Heart Association (AHA) approved program preferred
PALS from a hospital-based American Heart Association (AHA) approved program preferred
ACLS from a hospital-based American Heart Association (AHA) approved program preferred
Aggression Management preferred

Work Experience: Three (3) years Teaching experience and educational/instructional program design required. Healthcare industry experience preferred

Communication Skills: Above average Verbal Communication (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking); Writing/ Correspondence, Writing/ Reports

Job Attributes

Knowledge/ Skills/ Abilities: Analytical

Work Schedule: On site Monday through Friday

Other Requirements: Ability to manage and facilitate education programs. Knowledge of communication principles, media and marketing techniques, program planning skills, experience in extensive instructional design and supporting content curation with learning management systems. Demonstrates knowledge and application of the principles, theories and practices of learning and development with developing research skills and ability to analyze current and emerging trends (best practices) in the industry and to synthesize and tailor complex information to the written word for the development of effective collateral materials. They help track and identify gaps and maintain learning and development records. Some experience in soft-skill training is expected.