Summary

The Nurse Manager (NM)/Clinic Director is a self-directed nurse leader who is accountable to the Chief Nurse of Ambulatory Care at Ukiah Community-Based Outpatient Clinic (CBOC). The NM is vital to the execution of programs that directly affect patient care, nursing practice, and satisfaction. The NM ensures administrative support and guidance while providing oversight for the delivery of patient-centered nursing care and management of nursing personnel and clinical resources.

Qualifications

Basic Requirements:

• English Language Proficiency
• In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
• Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
• (Reference VA Handbook 5005, Appendix G6)
• OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
• Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
• Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
• Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade
• The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12686039
• Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies
• An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required
• Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex
• An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
• Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning
• Self-directed in goal setting for managing complex client situations
• An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2
• OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2
• OR a Master's degree in nursing (MSN) and no additional professional nursing experience
• OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
• Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
• A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3
• OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3
• OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3
• OR a Doctoral degree in Nursing with no professional nursing experience
• OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
• Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting
• MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• *Note: Foreign education programs/degrees are not creditable as related degrees
• Preference: Master of Science in Nursing (MSN) or master's in a field related to nursing with BSN or bachelor's in a field related to nursing
• Progressive leadership experience
• Nursing Certification in Ambulatory Care or Nursing leadership
• Salary for this position ranges dependent upon applicant qualifications Grade 1, Level 1-3: $134,749-$187,295 annually Grade 2: $154,962-$215,386 annually Grade 3: $168,910-$225,700 annually Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: his position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity
• This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing
• Transferring patients and objects may be required
• Mechanical inpatient lifts are provided
• The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations, operative/invasive procedures, or home settings
• The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders
• The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs
• Must complete annual Employee Health requirements, such as annual TB screening or testing, as a condition of employment
• The incumbent who provides care in home settings or other off-site locations may be required to drive and/or ride in GSA-vehicles.

Duties

• The Nurse Manager (NM) demonstrates the ability to cope with and manage competing priorities
• The NM will evaluate, coach and mentor staff, and demonstrate leadership skills through collaborative efforts
• As a vital member of the CBOC leadership team, the NM will: Demonstrate leadership in delivering and improving holistic care through collaborative strategies with others
• Demonstrate proficiency in decision-making and using the nursing process for complex situations that affect performance outcomes at the point of care
• Foster collegial relationships
• Demonstrate collaboration by using the group process to solve problems
• Provide leadership in strategically planning long-term goals for the microsystem (unit, team, or workgroup) that impacts operations or resources
• Demonstrate critical thinking with efficiency and accuracy in assessing and managing situations
• Responsible for a full range of duties, serving as the expert to oversee the operations of the assigned areas, and demonstrates master in leading the nursing team
• Remove barriers through active collaboration with Chief Nurse, providers, site managers, and support services
• Manage resources effectively to improve overall patient outcomes using group process in decision making
• Assess the educational needs of staff and collaborates to assure that learning needs are met
• Apply evidence-based practice principles to validate and/or improve nursing practice
• Employ corrective actions as necessary and assures staffing levels are maintained and continues to evaluate staffing needs submitting requests for additional staff and/or backfill vacant positions
• Manage supplies and equipment inventories and assures equipment is maintained and in working order
• Complete annual performance reviews and proficiencies in a timely manner and effectively maintains competency files to assure competency and safe practice for assigned staff
• Perform human resource functions including performance-based interviewing for selection of staff in a fair, unbiased and diverse environment
• Promptly submits documentation for staff promotions and awards per organizational approved time ranges
• Effectively addresses disciplinary problems and closely collaborates with Employee Relations to resolve issues
• Maintain working knowledge of relevant labor partner contracts, abides by the contract, laws, regulations, and Directives
• Implement action plans to assure performance measures are met to improve organizational performance
• Assure a safe patient environment and immediately corrects deficiencies
• Submit reports and data conducive to recruitment and retention of staff
• VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 7:00-3:30pm varies on patient care needs Telework: Ad-hoc available at the discretion of the service chief Virtual: This is not a virtual position
• Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized