At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke Health's Patient Revenue Management Organization

 

Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.

Occ Summary

Coordinate and participate in a variety of du tieistics

N/A

mentation.Return medical records. Attach HIPPA/Medica redocuments to thetory sheets,ancillary reports and all other required p atient record docuencounter forms.Check-in patient upon arrival in the p ractice. Identifyharts, medicalrecords, reports, petty cash and collect ionsbag. File hiss associated withdaily clinic preparation process, pati entidentificationdobtain signature as required by policy and procedure. Completes allMaen, patient checkin/out, charge posting, cash management andpatient appointmentscheduling. Position also involves customer servic e,messagedistrdata. EditMaestro Care as needed. Accurately identify the appropriate acp>

Work Performed

Prepare for clinic visit sby reviewingibution, ancillary scheduling and preparation and referrals management.

Knowledge, Skills and Abilities

Strong verbd eliver messages to physicians, nurses andothers. Report obtained medicabilling to patientsaccording to PRMO credit and collection policies. Dehy sician and scheduling tests and procedures.Answer telephone, take andctt actfully with customers and establishand maintain effective relationship swith others. Must be able to applyspecific departmentalpolicies rganiz eand prioritize work, provide oral andwritten instructions, interac char t documents and requisition/transmittal documents. Copy,file and dg paym ents and maintainingrecords and forms.

Level Characterproceduresas requested. Maintain private physicianoffice charts.Preparenext day pa tients andcompleting next day preparation activities. Enterl information from patients and referringphysicians accurately, completely and timely . Disseminate messagesaccording to practice communication spre-visitorde rs andprepare new patientcharts.Pick up X-rays, office cistribute insura nce cards as indicated by procedure.Coordinate alllabs/

Minimum Qualifications

 

Duke is an Affirmative Action/Equal Opportunity Employer committed toproviding employment opportunity without regard to an indiv idual's age,color, disability, gender, gender expression, gender identit y, geneticinformation, national origin, race, religion, sex, sexual orie ntation,or veteran status.

 

Duke aspires to create a c ommunity built on collaboration,innovation, creativity, and belonging. O ur collective success depends onthe robust exchange of ideas-an exchange that is best when the richdiversity of our perspectives, backgrounds, a nd experiences flourishes.To achieve this exchange, it is essential that all members of thecommunity feel secure and welcome, that the contribut ions of allindividuals are respected, and that all voices are heard. All members ofour community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University andDuke University Health System may include essential job f unctions thatrequire specific physical and/or mental abilities. Addition alinformation and provision for requests for reasonable accommodation wi llbe provided by each hiring department.

 

E ducation

Work requires knowledge of basic grammar and mathematical principlesnormally acquired through high school education

Experience

Minimum of one year of work experience in directly c ommunicating andproviding service to patients or public; preferably in a healthcarerelated field. Experiencein effectively coordinating multipl e tasks oractivities.

Degrees, Licensures, Certifications

N/A

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

Return to Search Results