Career Center

MRI Supervisor

Hours: Monday-Friday; 6:30am-2pm

Duties:  Responsible for staffing the dept, education of staff, coordination of care between MRI and the rest of the hospital. Responsible for MRI safety, tracking of MRI safety education, reporting to the MRI safety committee.

Experience: Prefer 5 years MRI experience in an acute care hospital, preferably with Trauma and Stroke experience; 2 years as Charge / Lead tech or Supervisor Experience preferred.  Experience with pacemaker and other implants, anesthesia patients, breast and prostate imaging, and breast biopsies. Experience with 3T and 1.5T. GE scanners.

JOB SUMMARY

The Special Imaging Supervisor is accountable for assisting the Management team in the supervision, planning, organizing and improvement of work processes in Radiology services, such as Diagnostic Radiology/Interoperative, CT, MRI, US, IR or Nuclear Medicine as instructed by the Director and/or Radiologist; Performs department orientation, teaches, coaches, supervises staff and performs imaging exams in the modalities that they supervise. Assures the organizations vision, mission, value?s and goals are adhered to and implied. Recommends and assists in development of policies and procedures to comply with regulatory organizations and Baylor Scott & White Health philosophy. Acts as a department liaison in the manager's absence

ESSENTIAL FUNCTIONS OF THE ROLE

• Oversees the delivery and quality of imaging services with respect to turnaround times, quality of exams performed and patient preparation in a timely, accurate, and cost-efficient manner in compliance with established System and regulatory standards, policies and procedures. Performs procedures, as needed, due to workload or complexity.
• Ensures adequate staffing levels, supplies and resources are available to perform exams and clinical services to meet clinical demands. Schedules, monitors, evaluates and modifies staffing patterns in order to properly provide services in assigned areas.
• Interviews, counsels, and completes performance evaluations. Trains new staff and Ensures all registrations and certifications are current, on file and up to date. Partners with the management team and staff to conduct multidisciplinary staff meetings to ensure consistent and timely communication throughout the departments.
• Facilitates goal setting for staff working in the imaging sections. Monitors goals, achievements and ensures the outcome of the goals is reflected in the annual performance evaluations. Encourages employees to participate in Employee Satisfaction Surveys, Patient Safety surveys and other activities providing service feedback results to staff. Initiates a plan of action related to areas of improvement.
• Partners with Management to develop a budget for the department - including providing feedback on new and replacement equipment and services needed for continued growth - monitors operational budgets and implements corrective action plans for negative productivity and operating expense variances.
• Promotes a culture of service excellence in the imaging sections by partnering with management to communicate service excellence and patient centeredness expectations, and customer satisfaction survey results. Holds self and staff accountable for service excellence in their areas of responsibility and facilitates reward and recognition in the imaging sections of Radiology.
• Acts as a Radiology liaison to other departments. Develops and maintains cooperative working relationships with physicians and other medical departments to gather and exchange information, develops and implement solutions to problems. Assist in developing, reviewing, revising, communicating and implementing policies, procedures and targets that help Department and System priorities.
• Assists in ensuring the imaging sections are compliant with The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the Texas Department of Health (TDH) standards, and other accrediting bodies.
• Identifies patient service requirements by utilizing AIDET when communicating with patients to ensure they perform the correct exam on the correct patient, establishing personal rapport with potential and actual patients and other persons in a position to know about the service requirements.
• Coordinates and runs groups focusing on patient safety, customer service, performance improvement, environment of Care, Employee Engagement, Physician Engagement, Quality Improvement, Inter-Departmental Relations, etc. Participates in mutual governance, department, hospital, or professional organizations and committees. This can also include LEAN initiatives, 5S projects, inter-departmental committees, or any professional organization participation, QC assurance with radiologist, etc.

KEY SUCCESS FACTORS

• Able to perform high quality advanced imaging procedures according to exam protocol and incompliance with established System and regulatory standards, policies and procedures in a timely manner and explain the procedure to put patients at ease.
• Able to perform tasks autonomously without need for routine oversight.
• Able to maintain a calm and helpful attitude, even under times of stress, and take appropriate and reasonable steps to resolve issues.
• Able to ensure customer satisfaction by limiting wait times, providing courteous service, remaining professional, reviewing patient satisfaction performance and developing action plans when required.
• Demonstrates and maintains current knowledge, continued education and skills appropriate care for the following age groups (specific to department): newborn, pediatric, young adult, adult and geriatric.
• Able to serve as preceptor by providing quality training to new team members and on new services and initiatives.
• Able to make tactical options around the allocation and direction of the work of supervised employees using established guidelines, policies and/or procedures.
• Able to make effective hiring and termination recommendations.
• Able to train and evaluate performance of supervised staff.
• General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
• Able to take call, if required.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EXPERIENCE - 5 Years of Experience, including 2 years as a Charge/Lead Tech, or Supervisor experience.

CERTIFICATION/LICENSE/REGISTRATION

•  ARMRIT,ARRT-BD,ARRT-BS, ARRT-CT, ARRT-M, ARRT-MR, ARRT-N, ARRT-R, ARRT-S, ARRT-VI, CNMT, RDMS-AB, RDMS-BR, RMDS-FE, RDMS-OB, RDMS-PS,RVT. Certified by ARRT or ARDMS, or the specialty certification for area of responsibility

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About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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