The Clinical Nurse II in an OBGYN ambulatory office provides direct and indirect patient care, ensuring high-quality, patient-centered services. This role involves acting as a liaison between patients and physicians, overseeing clinical tasks performed by medical assistants, and promptly managing patient inquiries through inbox messages and other communication channels.

Key Responsibilities

1. Patient-Physician Liaison

- Facilitate effective communication between patients and physicians, relaying updates, test results, and patient concerns.

- Provide patient education on prenatal care, gynecological health, reproductive health, and postnatal instructions as directed by physicians.

2. Clinical Oversight

- Provide guidance and oversight to medical assistants, ensuring adherence to clinical standards, protocols, and best practices.

- Monitor and maintain clinical supplies, equipment, and medication inventory in collaboration with support staff.

3. Inbox Management & Patient Communication

- Triage and respond to patient messages, phone calls, and emails, prioritizing urgent needs and escalating as necessary.

- Document all patient interactions and follow-up plans in the electronic health record (EHR).

4. Clinical Care & Coordination

- Perform nursing assessments, collect patient vitals, and assist with procedures such as routine exams, ultrasounds, and minor office-based treatments.

- Collaborate with the care team to develop, implement, and evaluate individualized care plans, ensuring patient needs are met.

- Maintain strict confidentiality of patient records in compliance with HIPAA and other regulatory guidelines.

5. Quality & Safety

- Adhere to infection control, safety procedures, and OBGYN-specific clinical protocols.

- Participate in quality improvement initiatives, staff meetings and continuing education to remain current with evidence-based practices.