Job Qualifications

·        Bachelors or master’s degree with equivalent work experience

·        Required to become certified in Workday Application

·        Experience in designing, delivering, and maintaining synchronous and asynchronous training programs for Workday application

·        Preferred prior experience with IT systems and systems development projects.

·        Ability to collaborate with SMEs and learners throughout the instructional design process.  Works with all levels of the organization, from front-line staff to senior management.

·        Demonstrated ability to be self-directed with excellent organizational, writing, interpersonal, and presentation skills.

·        Strong written and verbal communication skills, with the ability to convey technical information to all levels of application users in a specific, clear, and concise manner.

·        Effective leadership skills and strong customer service orientation.

·        Experience managing, coaching, or mentoring trainers.

·        Experience working with the communications team to publish training schedules and communicate with stakeholders

·        Must be detail-oriented and have a knack for probing for information in order to fully understand the underlying needs that influence how a training material should be configured/ organized.

·        Ability to manage and prioritize multiple and competing tasks, appropriately delegate and track work, and hold individuals accountable for work tasks.

·        Ability to work effectively as a team player and work with people of all backgrounds at all levels.

·        Ability to work independently and meet deadlines without reminders.

·        Ability to remain calm in difficult and stressful situations. Must be able to recognize problems, evaluate, and refer to the appropriate channels for action.

Required Knowledge and Experience

·        Minimum of 3 years' experience in multimedia development (Workday Training development preferred).

·        2 to 3 years of Advanced Adobe Captivate 9 and Camtasia user. Experience in Adobe Creative Suite.

·        Experience in adult education, instructional design, and eLearning development. Proficiency with a variety of learning development tools.

·        Experience creating & editing voiceovers using Captivate or Audacity

·        Experience using webinar hosting tools (i.e., Zoom, MS Teams) and Learning Management Systems (Cornerstone On Demand preferred)

·        Experience working in healthcare is highly desired.

·        Demonstrated project management experience managing complex, high-priority projects on tight deadlines.

·        Demonstrate proficiency with information systems technology, which also includes Microsoft Office Suite, email, and MS-visio.