• Follow applicable departmental Standard Operating Procedures and Work Instructions.
• Complete required trainings according to required timelines.
• Manage day-to-day tasks ensuring quality and productivity.
• Manage project and technical documentation in an appropriate manner.
• Provide administrative and technical support to internal departments as needed.
• Perform checks to ensure quality of work completed.
• Ensure timely escalation and issue resolution.
• Track and report metrics as determined by management according to required timelines.
• Participate in process improvement opportunities and assist with the implementation of revised processes and procedures.
• Collaborate with the workload dealer and ensure all assigned tasks are completed within specified timelines.
• Ensure quality issues identified by the QC reviewer are responded to within 1 day of being notified.
• Work with the manager to ensure timesheet and training compliance for all staff within the teams are at 100% every week.
• Work with QADs and ensure the training files are up to date.
• Ensure accuracy of data entered on the Daily task tracker and notify managers when defaults are identified.
• Be the single POC for the team in terms of the process questions along with the SMEs.
• Work on additional tasks and requirements as requested by the manager from time to time.
• Be a role model for the team in terms of due diligence to required technical and soft skill competencies to perform the job roles in Study Maintenance.
• Other duties as assigned by management.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

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About Labcorp

Clear and confident health care decisions begin with questions. At Labcorp, we’re constantly in pursuit of answers. With unparalleled diagnostics and drug development capabilities, we accelerate innovation and provide insight to improve health and improve lives. Whether you’re a patient, provider, researcher or in the pharmaceutical industry, we’re here for you. More than 70,000 employees strong, we serve clients in more than 100 countries. Labcorp (NYSE: LH) reported revenue of $14 billion in FY 2020.

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