Overview:

• Direct and identify?best practice standards including establishing clinical policies, procedures, rules,?regulations,?and methods of operation related to the?GoHealth?Urgent Care network.
• Establish?quality metrics and initiate process improvement programs.
• Support?GoHealth?Urgent Care network's strategy to increase exposure and to enhance the image of the Program to health care providers and residents.
• Participate?in the development of patient education materials and seminars
• Work collaboratively?with the Market President of the network and the operational team to implement best practice operations for the network.
• Responsible?for the quality of care and all issues related to the clinical caregivers within their assigned region.??
• Collaborates?across and within regions to share resources, implement improvement initiatives, and optimize clinical, financial, operational and customer service performance.

Qualifications:

Minimum Qualifications:

• Board certified in emergency medicine, family practice or med-peds
• Minimum of two (2) years of recent clinical leadership / administrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system, required.
• Successful track record building, developing and leading high-performing medical teams; he or she must have strong analytical, management, delegation, organizational and administrative skills to develop and mentor a high performing team.
• Outstanding communication and management skills, and an ability to work collaboratively with GoHealth staff, management, health system partners, required. Outstanding oral and written communication skills.
• Proven track record of flexibility and fluidity in managing many responsibilities, acting as a "coach" and manager while simultaneously managing multiple operational centers.
• Possesses the tenure, knowledge, and skillset necessary to bring authority to new and existing relationships, both internal and external among physicians and non-physician executives.
• Must possess recent experience in generally accepted and currently used methods and techniques.

Additional Knowledge, Skills and Abilities: 

• Proficiency in MS Word, Excel, and PowerPoint
• Super-user level skills with a currently in-use electronic medical record preferred
• Strong experience and skills in presentation of clinical and administrative topics to audiences of clinical and non-clinical staff in both formal in informal settings
• Data analytics preferred

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We welcome the opportunity to speak with you!

Carrie Galbraith, CPRP

Talent Acquisition Partner -  Mercy GoHealth Urgent Care

Carrie.Galbraith@GoHealthUC.com

Mercy has determined this is a safety-sensitive position.  The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

About Mercy

Mercy Clinic is a physician-led and professionally managed multi-specialty group. With over 2,500 primary care and specialty physicians, Mercy Clinic is the fourth largest integrated physician organization in the country. Working for Mercy gives you all the advantages of a larger organization balanced by the spirit of a smaller patient-centered medical group. You’ll discover a friendly and cooperative environment where people care for one another at every level. What sets us apart is our unique approach where physicians and professional managers share leadership and make decisions together to improve upon, and deliver, world-class care. It is a continuing goal to advance diversity and inclusion within our Mercy ministry. We cherish each person as created in the image of God and believe it is our responsibility to strive for excellence in establishing an environment of dignity for all. ST. LOUIS – Forbes has named Mercy to its America’s Best Employers for New Grads 2022 list, ranking Mercy in the top 200 companies, including AT&T, Edward Jones and The Walt Disney Company.

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