As the Patient Access Representative, you will be responsible for:
•Pre-registers, pre-admits, and admits patients by telephone and/or in person
•Collection of accurate demographic information, review and interpretation of insurance benefits
•Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS)
•Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units)
•Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care
•Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement
Salary Range: $27.06/hour - $35.70/hour
Qualifications
We’re seeking an exceptional, self-directed professional with:
•Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies
•Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up
•Working knowledge of third party payer verification terminology
•Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information
•Ability to accurately and completely process payments and cash receipts
•Ability to write concise, grammatically correct reports and correspondence
•Ability to type 55 words per minute (WPM)
•Proficient in basic math
•Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.