As the Patient Access Representative, you will be responsible for:
• Pre-registers, pre-admits, and admits patients by telephone and/or in person
• Collection of accurate demographic information, review and interpretation of insurance benefits
• Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS)
• Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units)
• Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care
• Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement
Salary Range: $27.06/hour - $35.70/hour
Qualifications
We’re seeking an exceptional, self-directed professional with:
· Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies
· Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up
· Working knowledge of third party payer verification terminology
· Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information and
· Ability to accurately and completely process payments and cash receipts
· Ability to write concise, grammatically correct reports and correspondence
· Ability to type 55 words per minute (WPM)
· Proficient in basic math
· Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.