All Required:

• Ability to interact diplomatically, constructively and effectively with house staff, their families, and all levels of employees both at UCLA and other institutions.
• Ability to function at a high level of efficiency and effectiveness with attention to detail and with frequent interruptions.
• Skills in setting priorities that accurately reflect the relative importance of job responsibilities.
• Ability to follow-through and work independently, ensuring the timely completion of assigned projects and tasks.
• Ability to resolve problems in a calm and timely manner, with appropriate follow-up
• Basic knowledge of bookkeeping and University financial systems
• Detailed understanding of the UCLA insurance package offered to house staff as well as an understanding of insurance companies in general, including terminology, customary practices and procedures.
• Detailed knowledge of the ACGME accreditation process and institutional requirements as they impact on the residency training programs.
• Detailed knowledge of the medical licensing requirements and the California law regarding medical licensure and the training of international medical graduates in the state of California.
• Demonstrated knowledge of PC operations, with proficiency in Microsoft products including Word 6.0 and Excel; ability to use Medical Board dial-up licensing program and NRMP software.
• Demonstrated knowledge of hospital mainframe computer system.
• Skill in public speaking with an emphasis on the ability to provide information to large groups of people and field questions.
• Supervise and monitor work product of staff.
• Knowledge of University and Medical Center policies and procedures, with emphasis on policies pertaining directly to house staff, such as due process, leave, infection control and others.