POSITION SUMMARY: This position has supervisory responsibility over all Patient Access services and functions.
Requirements
MINIMUM QUALIFICATIONS:
EDUCATION: High school graduate. Associate Degree preferred. Bachelors or Associate degree preferred with emphasis in health/business related field.
CERTIFICATION/LICENSES:
SKILLS:
Must have in-depth knowledge of medical terminology
Must possess strong technical and analytical skills
Must have demonstrated the ability to communicate well both orally and in writing
Must demonstrate the ability to handle issues with diplomacy and professionalism
Must be able to establish priorities, effectively problem solve, and use good judgment and decision making in day-to-day operations
Must have demonstrated the ability to oversee individuals with diverse skills and responsibilities
Must have ability to work well in stressful situations
Must have demonstrated a leadership role in collaborative teamwork
Must possess knowledge of process improvement methodologies
Knowledge of third party payor billing guidelines, reimbursement practices, and regulatory guidelines required.
EXPERIENCE: Two years Healthcare leadership experience preferred. 1 year experience supporting revenue cycle patient access services processes required.
NATURE OF SUPERVISION:
-Responsible to: Patient Access Manager
ENVIRONMENT:
- Bloodborne pathogen A
Works in a clean, well-lighted ventilated smoke-free environment.
PHYSICAL REQUIREMENTS: Subject to stressful situations. Required to be flexible in work schedule. Required to assist with the 24/7 On-Call Patient Access line.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.