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Vail Health has become the world?s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.
About the opportunity:
The Medical Concierge RN works with the Vail Health Major Donor Recognition Program to provide assistance to the recipients of this program in meeting their health care needs. The Medical Concierge RN serves as the primary contact for the recipients of the program and acts as a liaison and support for referrals, scheduling, personal attendance, and follow up for health care services. The Medical Concierge RN is also responsible for coordination and direct care of participants enrolled in the Vail Health 24/7 MD Program.
In this role you will work 2x 10 hour shifts plus some on-call.
What you will do:
Offers immediate access to recipients enrolled in 24/7 services program, for purposes of referrals to appropriate health care provider or facility. In 24/7 MD clinic, delivers direct patient care appropriately and according to the Colorado statute.
Coordinates and facilitates timely, safe and efficient care between patients and health care provider and/or facility. In 24/7 MD clinic, oversees and organizes the daily patient flow to optimize patient care, safety and satisfaction.
Coordinates scheduling functions, admissions and paperwork process, along with patient and staff. In 24/7 MD Clinic, responds to telephone patient requests for medications, information, and assistance. Administers medications, performs treatments, and assists in procedures as needed; consistently adhering to patient safety guidelines.
Responsible for periodic visitation and rounding of patients presenting to Emergency Department, Operating Room, and In-Patient areas. In clinic, competently performs healthcare assessment skills, prioritizing skills, and critical thinking skills.
Maintains appropriate call logs and/or chart documentation as necessary.
Assists with preparation of periodic reports related to 24/7 operations, quality and performance.
Responsible for being on-call after-hours, holidays and weekends as designated by director, for the purpose of providing "round-the-clock" availability to patient population.
Acts as a liaison and patient advocate between Vail Health and 24/7 Program members.
Along with 24/7 team, institutes practice changes based on findings from clinical monitoring, the evaluation process, recommendations, and research data.
Role models the principles of a Just Culture and Organizational Values.
Perform other duties as assigned. Must be HIPAA compliant.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
What you will need:
Experience:
5 years hospital experience within Vail Health organization is required.
License(s):
Licensed as a Registered Nurse in the state of Colorado or from a valid compact state required.
Certification(s):
Basic Life Support (BLS) required.
Computer / Typing:
Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Must have working knowledge of the English language, including reading, writing, and speaking English.
Education:
Minimum of Associate Nursing Degree for positions hired after 07/01/2018.
Benefits at Vail Health (Full and Part Time) Include:
Competitive Wages & Family Benefits:
Competitive wages
Parental leave (4 weeks paid)
Housing programs
Childcare reimbursement
Comprehensive Health Benefits:
Medical
Dental
Vision
Educational Programs:
Tuition Assistance
Existing Student Loan Repayment
Specialty Certification Reimbursement
Annual Supplemental Educational Funds
Paid Time Off:
Up to five weeks in your first year of employment and continues to grow each year.
Retirement & Supplemental Insurance:
403(b) Retirement plan with immediate matching
Life insurance
Short and long-term disability
Recreation Benefits, Wellness & More:
Up to $1,000 annual wellbeing reimbursement
Recreation discounts
Pet insurance
Pay is based upon relevant education and experience per hour.
Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports. Vail Health provides a wide array of services and access points including Beaver Creek Medical Center, urgent care clinics in Avon and Gypsum, our Edwards medical campus, Eagle Healthcare Center and a multispecialty clinic in Frisco. Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopaedic partners at The Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail Health's Shaw Cancer Center and Sonnenalp Breast Center are the region’s only fully accredited cancer treatment center and comprehensive breast center. The Vail Clinic, which was founded in 1965, officially became “Vail Valley Medical Center” in 1980, its first year as a full-service hospital. At that time, we had one primary locatio...n and 25 physicians. Today, Vail Health has locations in nine towns, nearly 1,000 employees, 260 physician partners and 85 volunteers. Vail Health is an equal-opportunity employer. The hospital is handicap accessible and adheres to the Americans with Disabilities Act. Smoking is prohibited in our facilities. This includes e-cigarettes.
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