Details
Posted: 15-Apr-25
Location: Yuma, Arizona
Categories:
Operations
Internal Number: 28780028
Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks
Shift: Days
Pay Rate Type: Annual Salary
Location: Corporate Business Center
Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.
Min = $109,817.93
Mid = $142,763.31
Max = $175,708.68
Summary:
The Director Applications Training is responsible for the development of application and related systems training courses and materials for the trainers, super users and end users. The incumbent is responsible for designing and overseeing applications learning and development. This position is responsible for communicating with IT and operational leadership to plan and coordinate training needs throughout the lifecycle of the core IT systems (Ambulatory, Patient Access and Revenue Cycle, Business, Inpatient, and Telemedicine & Training functions). To be successful in this role, you should have solid experience organizing training and designing the educational curriculum, facilitate and integrate the use of information technology to manage and communicate data and information to support the care of patients and business operations. Support the optimization of the electronic health record and related information systems which assist clinicians and physicians in the delivery of patient care. Advocate the use of information technology throughout clinical and business operations. Direct and support Information Technology department leaders to meet the needs of clinicians, physicians, and business functions by providing solutions which are aligned with organizational goals and objectives. Reviews and negotiate contractual agreements. Serve as mentor and coach in the development of leaders and staff. Ensure on-going training and professional development of staff. This position reports to the Administrative Director of Clinical Informatics.
Responsibilities:
Planning/Vision
Competency: a) Provides vision, forward thinking and strategic planning in a proactive manner while being open-minded and creative in establishing a strategic direction. b) Develops through an integration of ideas of those involved, an organized strategy to achieve both short and long term objectives for the department. Effectively communicates strategy to obtain commitment by the responsible individuals.
Accountability: Leads the strategic planning process for the respective department. As plans are developed, these plans and objectives are integrated within the plans of the medical center. The incumbent works with others in leadership as well as physicians to identify and evaluate programs and emerging technologies.
Fiscal Management
Competency: a) Demonstrates personal accountability for financial results through development of an annual budget and operational plan
and management of performance based on plan. b) Engages staff in efforts to contain costs and improve the efficiency and cost-effectiveness of
services. Understands the basics of health care financial management.
Accountability: Establishes budget targets for department, provides oversight for the process, and holds self and other individuals accountable
to compliance with the annual budget plan. Identifies program or service growth opportunities and methodologies to enhance revenues. Able to
manage to a volume adjusted budget.
Customer Service
Competency: a) Exhibits unyielding commitment to providing excellent service to patients, physicians, employees and other customers.
b) Demonstrates strong communication skills through effective exchange of information with others, including written and oral communication,
active listening, influencing the behavior of others and building personal rapport. c) Communicates with others in an open and friendly manner,
while simultaneously building credibility and rapport. d) Exhibits strong interactive skills through a demonstration of respecting others'
feelings, ideas and opinions; fosters an open interchange, displays a genuine understanding and acceptance of others. Demonstrates
perceptive regarding others' feelings, ideas and opinions.
Accountability: Responsible for assuring a respectable work environment. Promotes Patient & Family Centered Care. Sets the tone in the
department by communicating values and attitudes that will significantly shape the culture of the group. Models appropriate behaviors and
values; sets expectations for respectful behavior with all employees. Supports collaboration between patients, families, health care practitioners,
and health care leaders in policy and program development, implementation, and evaluation; in facility design; professional education, and
delivery of care.
Operational Management / Quality in Everything We Do
Competency: a) Exhibits a commitment to operational management and completing tasks through personal initiative, persistence.
Demonstrates an ability to plan, organize, coordinate, prioritize, balance workload and follow through to achieve institutional and individual
goals and objectives. b) Demonstrates the use of good judgments and sound decision making (common sense, intuition, data collection, analytical skills, impact evaluation, communication) to systematically address problems, define alternate solutions, negotiate and facilitate
implementation of solutions. c) Able to balance the need for consensus and involvement with the need for decisiveness and action. Provides consistent and open encouragement to try new and creative approaches, yet willing to decide and take a stand. Contributes new ideas and new ways of thinking to improve departmental performance and services. Identifies need for change and develops/accepts creative approaches and solutions. Participates in performance improvement activities, and by challenging processes, eliminates inefficient/ineffective procedures and waste by collaborating with co-workers or across departments to improve processes. Implements an effective and on-going program to monitor, evaluate and improve the quality of services delivered.
Accountability: With the assistance of direct reports, develops processes and procedures which are effective, efficient and aligned with
organizational goals and values. Responsible for coordinating and integrating intra-hospital services. Ensures division has qualified staff and
needed resources to deliver safe quality care and outcomes. Establishes performance standards with which to measure effectiveness
and efficiency of services.
System Thinking
Competency: a) Ability to see how individual actions contribute to the overall good of the institution. Understands and is able to communicate
how individual and department goals overlap with YRMC's goals. b) Demonstrates commitment for the good of the organization while
maintaining congruence with commitment to the department. c) Able to recognize and use information about organizational climate and key
individuals to accomplish legitimate organizational goals. d) Aware of the importance of timing, politics and group processes in managing
change. e) Able to balance department needs with the hospital needs. Skillful at reconciling the two without sacrificing the critical needs of
either.
Accountability: Works collaboratively with a variety of key stakeholders to achieve team, department and Onvida Health's goals
Human Resources Management
Competency: a) Able to develop others through setting clear expectations, mentoring and coaching, and holding others accountable for results.
b) Utilizing work force analysis, identifies required competencies needed for effective management of human resources and can identify
short and long-term staffing needs, c) Conducts oneself in an honest, credible, trustworthy manner consistent with YRMC's values.
Demonstrates an integration of values, beliefs, attitudes and behaviors through an acceptance of responsibility and accountability for
individual's own actions.
Accountability: Ensures that the workforce has the necessary skills to accomplish the work required to achieve the objectives of the
department. Partners with Human Resources to develop long-term human resource plans, anticipating future needs and developing employees
able to meet those challenges. Fosters an open working environment for easy access to express ideas and concerns. Demonstrates and expectations open communications. Promotes an environment that is open and collaborative while keeping the team focused on a common goal. Builds rapport, encourages teamwork, creates an environment where employees may feel empowered.
Community
Competency: a) Leverage the unique system capabilities (hospital and community providers) to increase value for external and internal
customers and eliminate barriers to care. b) Participate in community involvement. c) Champion community involvement in the department
and throughout the organization.
Accountability: Promote and encourage community involvement throughout the department. Incorporate community goals in overall departmental goals. Demonstrate involvement in community events and hospital partnerships. Maintains appropriate continued education as it relates to the role.
Education:
Essential:
* ASSOCIATE'S DEGREE
Other information:
Minimum Education Required:
Associate's degree in healthcare, technology, education, or business-related field
Education Preferred:
Bachelor's degree in healthcare, technology, education, or business-related field
Experience Required:
2-years' experience in healthcare, technology, education, or business-related field
1 year experience with learning management systems or web delivery tools
Computer Navigation proficiency
1 year experience with Microsoft Office Suite (PowerPoint, Excel, Word)
Outstanding interpersonal, communication, and presentation skills
Experience Preferred:
3+ years' experience in healthcare setting
Detailed understanding of learning management systems or web delivery tools
Experience in adult education
Epic Training experience (any application)
Technical knowledge related to Electronic Health Records
Why Yuma Regional Medical Center?
Yuma Regional Medical Center (YRMC) is located in Yuma, AZ. Our purpose is building a healthier tomorrow. We strive by putting patients first as they are the center of every decision and action we take. YRMC is rooted in the community by living and breathing the dynamic nature of our region. Being committed to progress by constantly and consistently advancing healthcare, creating meaningful experiences and improving the lives of everyone around us.
Our Values
Bring Kindness | Achieve Together | Aspire For Better | Do The Right Thing | Lead With Optimism |
About Yuma, AZ
Named by the Guinness World Records as the Sunniest City on Earth with winters averaging temperatures of 70 degrees, sunny days and cooler nights.
Yuma, Arizona is a place to explore the great outdoors with hiking, jet skiing, boating and off-roading. Don't forget to soak up the sun at the great Colorado River or one of Yuma's many lakes.
Yuma is centrally located in Southwest Arizona, within a short drive to many popular attractions and destinations.
https://www.visityuma.com/
https://www.yumachamber.org/
Bring your skills to one of the sunniest places on earth - Yuma, AZ!
Physical Requirements and working conditions for this position will be provided to you up on interview.
